Skip to main content

Grade: 12

1 GS-12 Choose the answer that best describes your experience: Answer to this question is required
  • I have at least one year of specialized experience at or equivalent to the GS-11 level in the Federal service. Examples of specialized experience include: experience applying usability concepts such as visual design, and usability best practices; experience in creating wireframes and prototypes; experience applying electronic web publishing methods and using content management tools; advanced experience in website development and design; familiarity with website data analytics and deriving actionable results; experience optimizing existing websites; experience providing guidance in design, development and content management of new or existing websites; and experience overseeing technical implementation of changes to website applications and public-facing interfaces.
  • I do not possess the experience described above.
2 Selective Factor: I have experience performing user testing and website data analysis. Answer to this question is required
  • Yes
  • No
3 Which of the following techniques do you have experience using to design or redesign websites and web applications? Answer to this question is required
  • Card sorting.
  • Paper prototypes.
  • Clickable prototypes.
  • Stakeholder interviews.
  • Heat map analysis.
  • Web metrics analysis.
  • User surveys.
  • None of the above.
4 Which of the following techniques do you have experience using to design or redesign websites and web applications? Answer to this question is required
  • Card sorting.
  • Paper prototypes.
  • Clickable prototypes.
  • Stakeholder interviews.
  • Heat map analysis.
  • Web metrics analysis.
  • Accessibility - checkers for 508/WCAG2.0 compliance.
  • Hallway testing.
  • None of the above.
5 Select the item that describes your experience designing or redesigning an organization's main public or intranet site. Answer to this question is required
  • Assisted others to design or redesign an organization’s main public or intranet site.
  • Designed or redesigned an organization’s main public or intranet site.
  • Led a team that designed or redesigned an organization’s main public or intranet site.
  • None of the above.
6 Indicate your experience with creating user-centered design web and interfaces. (Choose all that apply) Answer to this question is required
  • I have created wireframes and/or user interface prototypes for web sites and web applications.
  • I have developed information architectures for web sites.
  • I have been involved in creating personas or user roles for usability testing.
  • I have conducted or participated in usability testing with paper prototypes, wireframes, or other low-level prototypes of information architecture.
  • I have planned, conducted, and analyzed results from usability testing to identify actionable issues.
  • I do not have the experience described above.
7 Which of the following user experience design activities for websites and web applications have you performed? Answer to this question is required
  • Developed information architectures.
  • Created navigation schemes.
  • Selected typefaces.
  • Selected color palettes.
  • Created and optimized graphics.
  • Manipulated and optimized photos.
  • Created style sheets.
  • Created style guides.
  • Created wireframes.
  • Created screen comps.
  • Produced HTML code.
  • Produced JavaScript code.
  • Performed search engine optimization.
  • Used a frontend framework, such as Bootstrap.
  • None of the above.
8 Which of the following user experience design activities for websites and web applications have you performed? Answer to this question is required
  • Developed information architectures.
  • Created navigation schemes.
  • Selected typefaces.
  • Selected color palettes.
  • Created and optimized graphics.
  • Identified accessibility problems and recommended solutions.
  • Created style sheets.
  • Created style guides.
  • Created wireframes.
  • Created screen comps.
  • Produced HTML code.
  • Produced JavaScript code.
  • Performed search engine optimization.
  • Used a frontend framework, such as Bootstrap.
  • None of the above.
9 I have the following experience with tools for evaluating and monitoring user experience, such as usage metrics programs, accessibility checkers and user satisfaction surveys. Answer to this question is required
  • I have used tools to evaluate and monitor user experience on websites and applications.
  • I have researched and recommended tools for evaluating and monitoring user experience on websites and applications.
  • I have developed and implemented methodologies and strategies for integrating data from multiple tools for evaluating and monitoring user experience on websites and applications.
  • I have used data from tools for evaluating and monitoring user experience to recommend improvements to websites and applications.
  • None of the above.
10 Which of the following experience do you have with federal policies, rules, regulations and laws governing federal websites and digital services? Answer to this question is required
  • Experience reviewing and analyzing changing Federal Government website and digital service regulations for impact on organizational practices or operations. In this experience, I have provided recommendations on or developed agency website and digital service user experience policies, standards, and guidelines.
  • Experience assisting with reviewing and analyzing changing website and digital service regulations for impact on organizational practices or operations. In this experience, I have assisted with providing recommendations on or developing agency website and digital service user experience policies, standards, and guidelines.
  • Experience with commercial website and digital service policies, but no Federal Government experience.
  • Experience, education, or training less than the levels described above.
  • None of the above.
11 I have experience developing, implementing, and/or managing web content management system(s) to provide the following functionality: Answer to this question is required
  • Create a web page.
  • Add an image to a web page.
  • Add a video to a web page.
  • Add links to a web page.
  • Modify existing web pages.
  • Add contacts for events.
  • Test new web pages to ensure consistency of formatting and design, optimum display of graphics, and properly functioning links.
  • Check and edit source code to fix problems with pages or features on the Web.
  • None of the above.
12

I have the following certification(s):

Answer to this question is required
  • Human-computer interaction
  • Usability analyst
  • User experience
  • Usability testing
  • Human factors
  • Other
  • I don't have certification(s)
13

With respect to creating user-centered design, I have used prototyping software to:

Answer to this question is required
  • Created low-fidelity wireframes.
  • Created high-fidelity mockups for paper prototype testing.
  • Created high-fidelity interactive mockups for computer-based prototyping.
  • Created interactive mockups using other types of applications.
  • I have not used software to create prototypes.
14 Please indicate which of the following experiences you have with providing written and/or oral communication in the field of information technology? Answer to this question is required
  • I have experience preparing and delivering written and/or oral presentations to senior management
  • I have experience preparing and delivering written and/or oral presentations to cross-functional teams.
  • I have experience facilitating meetings or conference calls that included a formal agenda and/or meeting notes.
  • I have experience talking with vendors to gather information (such as clarify discrepancies to negotiate and/or resolve issues, etc.)
  • None of the above.
15 With respect to coordinating multiple projects simultaneously with competing priorities and deadlines in a fast-paced environment, I have Answer to this question is required
  • Successfully ensured timely resolution to multiple customer-related problems to meet customer deadlines.
  • Facilitated amicable resolution of competing or conflicting interests among application developers and software engineers to meet system requirements.
  • Effectively completed work in situations where there were frequent changes, delays, or unexpected events causing a major shift in priorities or deadlines.
  • None of the above.
16 With respect to customer interaction and communication, I performed the following functions: Answer to this question is required
  • I have documented technical solutions for a non-technical customer audience and successfully conveyed desired concepts.
  • I have negotiated system design changes with both technical and non-technical stakeholders.
  • I have developed presentations and delivered plans or ideas to an audience of ten-or-more customers.
  • I have developed documentation to communicate concepts to senior management.
  • I possess strong written communication skills.
  • I possess strong oral communication skills.
  • None of the above.

Grade: 13

1 GS-13 Choose the answer that best describes your experience: Answer to this question is required
  • I have at least one year of specialized experience at or equivalent to the GS-12 level in the Federal Service. Examples of specialized experience include: advanced experience applying usability concepts such as visual design, electronic practices, design, strategies and technologies; advanced experience creating wireframes and prototypes with client input; experience applying project management principles; advanced experience completing website design, development, testing, implementation and management; understanding of web browser capabilities; experience applying IT security principles; experience with website metrics and deriving actionable results; and strong communication and collaborative skills.
  • I do not possess the experience described above.
2 Selective Factor: I have experience performing user testing and website data analysis. Answer to this question is required
  • Yes
  • No
3 Which of the following techniques do you have experience using to design or redesign websites and web applications? Answer to this question is required
  • Card sorting.
  • Paper prototypes.
  • Clickable prototypes.
  • Stakeholder interviews.
  • Heat map analysis.
  • Web metrics analysis.
  • User surveys.
  • None of the above.
4 Which of the following techniques do you have experience using to design or redesign websites and web applications? Answer to this question is required
  • Card sorting.
  • Paper prototypes.
  • Clickable prototypes.
  • Stakeholder interviews.
  • Heat map analysis.
  • Web metrics analysis.
  • Accessibility - checkers for 508/WCAG2.0 compliance.
  • Hallway testing.
  • None of the above.
5 Select the item that describes your experience designing or redesigning an organization's main public or intranet site. Answer to this question is required
  • Assisted others to design or redesign an organization’s main public or intranet site.
  • Designed or redesigned an organization’s main public or intranet site.
  • Led a team that designed or redesigned an organization’s main public or intranet site.
  • None of the above.
6 Indicate your experience with creating user-centered design web and interfaces. (Choose all that apply) Answer to this question is required
  • I have created wireframes and/or user interface prototypes for web sites and web applications.
  • I have developed information architectures for web sites.
  • I have been involved in creating personas or user roles for usability testing.
  • I have conducted or participated in usability testing with paper prototypes, wireframes, or other low-level prototypes of information architecture.
  • I have planned, conducted, and analyzed results from usability testing to identify actionable issues.
  • I do not have the experience described above.
7 Which of the following user experience design activities for websites and web applications have you performed? Answer to this question is required
  • Developed information architectures.
  • Created navigation schemes.
  • Selected typefaces.
  • Selected color palettes.
  • Created and optimized graphics.
  • Manipulated and optimized photos.
  • Created style sheets.
  • Created style guides.
  • Created wireframes.
  • Created screen comps.
  • Produced HTML code.
  • Produced JavaScript code.
  • Performed search engine optimization.
  • Used a frontend framework, such as Bootstrap.
  • None of the above.
8 Which of the following user experience design activities for websites and web applications have you performed? Answer to this question is required
  • Developed information architectures.
  • Created navigation schemes.
  • Selected typefaces.
  • Selected color palettes.
  • Created and optimized graphics.
  • Identified accessibility problems and recommended solutions.
  • Created style sheets.
  • Created style guides.
  • Created wireframes.
  • Created screen comps.
  • Produced HTML code.
  • Produced JavaScript code.
  • Performed search engine optimization.
  • Used a frontend framework, such as Bootstrap.
  • None of the above.
9 I have the following experience with tools for evaluating and monitoring user experience, such as usage metrics programs, accessibility checkers and user satisfaction surveys. Answer to this question is required
  • I have used tools to evaluate and monitor user experience on websites and applications.
  • I have researched and recommended tools for evaluating and monitoring user experience on websites and applications.
  • I have developed and implemented methodologies and strategies for integrating data from multiple tools for evaluating and monitoring user experience on websites and applications.
  • I have used data from tools for evaluating and monitoring user experience to recommend improvements to websites and applications.
  • None of the above.
10 Which of the following experience do you have with federal policies, rules, regulations and laws governing federal websites and digital services? Answer to this question is required
  • Experience reviewing and analyzing changing Federal Government website and digital service regulations for impact on organizational practices or operations. In this experience, I have provided recommendations on or developed agency website and digital service user experience policies, standards, and guidelines.
  • Experience assisting with reviewing and analyzing changing website and digital service regulations for impact on organizational practices or operations. In this experience, I have assisted with providing recommendations on or developing agency website and digital service user experience policies, standards, and guidelines.
  • Experience with commercial website and digital service policies, but no Federal Government experience.
  • Experience, education, or training less than the levels described above.
  • None of the above.
11 I have experience developing, implementing, and/or managing web content management system(s) to provide the following functionality: Answer to this question is required
  • Create a web page.
  • Add an image to a web page.
  • Add a video to a web page.
  • Add links to a web page.
  • Modify existing web pages.
  • Add contacts for events.
  • Test new web pages to ensure consistency of formatting and design, optimum display of graphics, and properly functioning links.
  • Check and edit source code to fix problems with pages or features on the Web.
  • None of the above.
12

I have the following certification(s):

Answer to this question is required
  • Human-computer interaction
  • Usability analyst
  • User experience
  • Usability testing
  • Human factors
  • Other
  • I don't have certification(s)
13

With respect to creating user-centered design, I have used prototyping software to:

Answer to this question is required
  • Created low-fidelity wireframes.
  • Created high-fidelity mockups for paper prototype testing.
  • Created high-fidelity interactive mockups for computer-based prototyping.
  • Created interactive mockups using other types of applications.
  • I have not used software to create prototypes.
14 Please indicate which of the following experiences you have with providing written and/or oral communication in the field of information technology? Answer to this question is required
  • I have experience preparing and delivering written and/or oral presentations to senior management
  • I have experience preparing and delivering written and/or oral presentations to cross-functional teams.
  • I have experience facilitating meetings or conference calls that included a formal agenda and/or meeting notes.
  • I have experience talking with vendors to gather information (such as clarify discrepancies to negotiate and/or resolve issues, etc.)
  • None of the above.
15 With respect to coordinating multiple projects simultaneously with competing priorities and deadlines in a fast-paced environment, I have Answer to this question is required
  • Successfully ensured timely resolution to multiple customer-related problems to meet customer deadlines.
  • Facilitated amicable resolution of competing or conflicting interests among application developers and software engineers to meet system requirements.
  • Effectively completed work in situations where there were frequent changes, delays, or unexpected events causing a major shift in priorities or deadlines.
  • None of the above.
16 With respect to customer interaction and communication, I performed the following functions: Answer to this question is required
  • I have documented technical solutions for a non-technical customer audience and successfully conveyed desired concepts.
  • I have negotiated system design changes with both technical and non-technical stakeholders.
  • I have developed presentations and delivered plans or ideas to an audience of ten-or-more customers.
  • I have developed documentation to communicate concepts to senior management.
  • I possess strong written communication skills.
  • I possess strong oral communication skills.
  • None of the above.

Grade: All Grades

No questions specified.