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Vacancy Details

Grade: 14

No questions specified.

Grade: All Grades

1 I certify, to the best of my knowledge and belief, all the information submitted by me with my application for employment is true, complete, and made in good faith, and that I have truthfully and accurately represented my work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). I understand that the information provided may be investigated and or verified through reference checks. I understand that misrepresenting my experience or education, or providing false or fraudulent information in or with my application may be grounds for not hiring me or for firing me after I begin work. I also understand that false or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). Answer to this question is required
  • I have read and understand this information and attest that, to the best of my knowledge, the information I have provided is true and complete.
  • I have read and understand this information and do not wish to continue the application process.
2 Ability to conduct business analyses. **

The ability to understand the business needs of an agency/organization and relate those needs to technical requirements needed to define IT solutions. This includes the ability to plan, analyze, and design applications to meet organizational and user needs and in doing so, performed the following tasks: 1) conducted requirements analyses to define opportunities for new features and functionality; 2) synthesized, clarified, defined, and documented complex user requirements and technical requirements; 3) conducted market research, cost estimation and created procurement packages ; 4) worked with stakeholders to develop test plans, execute testing, and record results; and 5) ensured the integration and implementation of applications. Answer to this question is required
  • As a business analyst, performed ALL tasks listed above in conducting systems analysis and design for MULTIPLE COMPLEX applications.
  • As a primary job responsibility, performed AT LEAST FOUR tasks listed above in conducting systems analysis and design for MULTIPLE complex applications.
  • As a primary job responsibility, performed AT LEAST THREE tasks listed above in conducting systems analysis and design for MULTIPLE complex application.
  • None of the Above.
3 In the box below, provide a description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Do not paste your resume here or state SEE RESUME. Failure to provide a narrative for any KSA statement will result in disqualification of your application from further consideration. Maximum length of 10000 characters. Answer to this question is required
4 Ability to focus on the customer. **

Created an environment in which a positive and professional service orientation is evident to customers by anticipating and recognizing current and future customer needs, putting the customer first, and maintaining a professional image. This includes meeting commitments to customers on time and keeping them informed; seeking and using customer feedback; and handling complaints effectively. Answer to this question is required
  • As a business analyst, proactively kept customers apprised of the status of MULTIPLE, SIMULTANEOUS projects. Provided timely responses to customer inquiries, and resolved highly unusual, difficult, or sensitive issues.
  • As a business analyst, proactively kept customers apprised of the status of MULTIPLE projects. Provided timely responses to customer inquiries, and resolved highly unusual, difficult, or sensitive issues.
  • As an IT professional, provided timely response to customer inquiries. Provided status of requests, and resolved unusual, difficult, or sensitive requests or complaints.
  • None of the Above.
5 In the box below, provide a description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Do not paste your resume here or state SEE RESUME. Failure to provide a narrative for any KSA statement will result in disqualification of your application from further consideration. Maximum length of 10000 characters. Answer to this question is required
6 Ability to analyze organizational and operational problems and develop solutions. **

Developed, planned, and analyzed the strategies necessary to coordinate and solve organizational and operational issues and problems. This included the ability to set priorities among multiple tasks and work effectively under the pressure of tight time frames and rigid deadlines. Answer to this question is required
  • Solved a highly complex technical problem with critical consequences that impacted an entire organization within a constrained time frame. Considered multiple options for resolving problem and the long-range implications of each option before arriving at a decision.
  • Solved a complex technical problem with important consequences for the organization.
  • Contributed to the resolution of a complex technical problem with important consequences for the organization.
  • None of the Above.
7 In the box below, provide a description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Do not paste your resume here or state SEE RESUME. Failure to provide a narrative for any KSA statement will result in disqualification of your application from further consideration. Maximum length of 10000 characters. Answer to this question is required
8 Ability to work in a structured project process. **

Achieved desired outcomes on projects, on-time and within budget. This included s: 1) meeting project milestones; 2) controlling and delivering project deliverables; 3) identifying problems, assessing risk, and evaluating potential solutions; 4) managing project requirements and user expectations; 5) optimizing the contribution of the people involved; 6) clarifying positions and differences in expectations; 7) facilitating discussions to work toward solutions; and 8) evaluating accomplishments and lessons learned. Answer to this question is required
  • As a business analyst, participated in IT application development projects and executed ALL of the above tasks on MULTIPLE, SIMULTANEOUS projects.
  • As a business analyst, participated in IT application development projects and executed AT LEAST SIX OR SEVEN of the above tasks on MULTIPLE projects.
  • As a key team member, participated in IT application development projects and executed AT LEAST FOUR OR FIVE of the above tasks on MULTIPLE projects.
  • None of the Above.
9 In the box below, provide a description of your specific experience, education, knowledge, and/or training that supports your response to the previous question. Do not paste your resume here or state SEE RESUME. Failure to provide a narrative for any KSA statement will result in disqualification of your application from further consideration. Maximum length of 10000 characters. Answer to this question is required
10 How did you hear about this job opening? (You may select multiple responses.)
  • Congressional Referral
  • Academic Journal
  • Newspaper
  • LATPRO
  • Diversity Jobs
  • HACE
  • USAJOBS
  • Personal Reference
  • Other
11 If you have heard about this position from another source other than those listed above, please indicate the source. Maximum length of 50 characters.