Skip to main content

Grade: 07

1 I have at least one year of full time specialized experience equivalent to the next lower grade level directly in or closely related to the field of work for which application is made that demonstrates skill to perform the duties of the position described in this announcement. Answer to this question is required
  • Yes
  • No
2

Choose the one statement that best describes your experience/education as it relates to this position.

Answer to this question is required
  • I have one year of specialized experience equivalent to at least the GS-6 level in the Federal service or comparable pay band system. For this position specialized experience is defined as maintaining an executive’s calendar; composing and editing correspondence; making travel arrangements, creating travel authorizations and vouchers in an automated system; researching information from a variety of sources; keeping time and attendance, establishing and maintaining office files; and assisting staff with coordinating the work of internal and external customers.
    2.1 Identify the specific employment/volunteer work in your resume in which you describe your experience to support your answer to the previous questions: i.e. agency/company name, position title, and dates. "Refer to Resume" will not be acceptable Maximum length of 250 characters.
  • I have qualifying education as described in the vacancy announcement.
  • I have a qualifying combination of experience and education as described in the vacancy announcement.
  • I do not have the experience or education described above.
3 Do you possess a typing skill of at least 40 words per minute (wpm)? Answer to this question is required
  • Yes
  • No
4 Which of the following describe your experience in the performance of procurement activities? (Check all that apply) Answer to this question is required
  • I have prepared requisitions for office supplies, maintenance and equipment.
  • I have tracked invoices and work orders on contracts.
  • I have ordered a variety of goods and services requiring a range of support transactions.
  • I have knowledge of Federal procurement regulations/procedures.
  • I have researched product options, availability and pricing.
  • I have prepared bid/quote summaries.
  • I have used a Corporate Credit Card Purchasing program.
  • I do not have any experience as described in the choices above.
5 Which of the following procurement duties have you performed? (Check all that apply) Answer to this question is required
  • Ordering a variety of goods and services
  • Entering procurement data into an automated system
  • Tracking delivery of goods and services
  • Ensuring appropriate approval for procurement orders
  • Completing a variety of procurement forms
  • Purchasing a variety of goods and services
  • Obtaining prices for available goods and services
  • Conducting market surveys for available goods and services
  • Conducting inventories and maintaining property accountability
  • I have education and/or training in procurement, but I do not have experience performing these duties
  • I do not have experience, education or training in procurement
6 Which of the following reflects your experience in drafting, writing, and editing correspondence, reports, or other documents? (Check all that apply) Answer to this question is required
  • I have received post-high school instruction and/or training in written communication (e.g., college papers), but have not performed them on the job.
  • I have composed non-technical correspondence (e.g., letters, memoranda).
  • I have composed technical correspondence or reports (e.g., briefings, background papers, press releases, research results).
  • I have prepared draft documents and/or routine correspondence such as responses for common requests or questions.
  • I have reviewed outgoing correspondence for supervisor's signature, proper format, grammatical or typographical errors.
  • I have made grammatical corrections of my own work in relation to the preparation of final documents (e.g., regular correspondence, internal and external memoranda, reports, etc.)
  • I have made grammatical corrections to other people's work in relation to the preparation of final documents.
  • I do not have any experience as described in the choices above.
7 Which of the following best describes your experience performing research prior to preparing written materials? (Select only one answer) Answer to this question is required
  • I have worked in a library or other research setting where I have assisted users in understanding basic research tools and/or assisted patrons in locating general resources.
  • I have experience conducting and/or organizing research to prepare major reports for work-related projects according to established deadlines and/or research papers for course work.
  • I have completed research papers for high school or college course work.
  • I have not performed any of the above.
8 Do you have demonstrated skill in preparing visual charts and graphs using an automated software program such as MicroSoft Excel? Answer to this question is required
  • Yes
  • No
9 Which of the following tasks have you independently performed numerous times without review or assistance in Microsoft Excel or another similar program? (Check all that apply) Answer to this question is required
  • I have used spreadsheet software to create spreadsheets and charts from scratch, as necessary.
  • I have used spreadsheet software to create reports, formulas/summaries, and/or sort data.
  • I have used spreadsheet software to generate tables and graphs from data.
  • I have used spreadsheet software package to track personnel actions and/or financial transactions.
  • I have input information into an already existing spreadsheet.
  • I have modified an existing spreadsheet or spreadsheet format.
  • I have created reports from established spreadsheets.
  • I have not performed any of the above tasks.
10 Which of the following automated tasks have you performed? (check all that apply) Answer to this question is required
  • I have used word processing software to create correspondence, create labels, etc.
  • I have used word processing software to set up footnotes, outline formats and/or table of contents.
  • I have used database to create tables, queries and/or reports.
  • I have used an email package to maintain scheduled meetings (e.g., MS Outlook, Novell Groupwise, or any other internet based package).
  • I have used PeopleSoft or other software package to track personnel actions and/or financial transactions.
  • I have edited text and merged documents in a personal computer.
  • I have used a photocopy machine for large collation jobs.
  • I have used a scanner to scan large document productions (e.g., Text Bridge, Paper Port).
  • I have used an automated travel program to generate travel documents and vouchers. (examples of travel programs: Travel Manager/Jelco, eTravel Solutions, or on line-booking engines)
  • I have used an automated program to prepare time and attendance records.
  • I have not performed any of the above tasks.
11 Which of the following software applications do you have experience with? (Check all that apply) Answer to this question is required
  • Database management software (e.g., Farsight, Access, Filemaker Pro, Paradox, Oracle, Open Office or SQL
  • E-mail (e.g., Groupwise, CC Mail, Eudora, Lotus Notes, Outlook).
  • Graphics or presentation software (e.g., Power Point, Paint Shop Pro, Microsoft Publisher, Adobe Photoshop, Microsoft Visio)
  • Operating systems (e.g., Windows, Unix, Linux, Mac OS).
  • Spreadsheets (e.g., Excel, Lotus, Open Office, Quatro Pro)
  • Word processing software (e.g., Microsoft Word or Corel Word Perfect)
  • None of the above
12 Which of the following describes your experience providing customer service to the public and/or staff? (check all that apply): Answer to this question is required
  • I have received telephone calls, inquiries or requests for information, and determined referral or provided information to caller.
  • I have interacted with the public and staff members exercising tact and diplomacy.
  • I have responded to routine inquiries and directed more technical inquiries to appropriate parties.
  • I have maintained an on-going relationship with customers, identified customer needs or problems and taken corrective action.
  • I have exercised tact in responding to telephone calls, screening calls, and referring calls to appropriate staff members or personally handling matters not requiring technical knowledge.
  • I have used customer service skills to work with individuals both internal and external to the organization.
  • I have worked effectively under pressure where fluctuating deadlines and priorities often occur.
  • I have maintained composure under stressful situations in dealing with a variety of people.
  • I have independently followed through on informational requests and been able to adapt to fluctuating deadlines and priorities.
  • I have not performed any of the above tasks.
13 Which of the following administrative and/or clerical duties do you have experience performing? (Check all that apply) Answer to this question is required
  • Answering telephones
  • Tracking time and attendance
  • Faxing documents
  • Using a computer to prepare documents, forms and other written material
  • Duplicating documents using a photocopy machine
  • Filing documents
  • Greeting and directing visitors in a professional manner
  • Maintaining and organizing office filing systems
  • Arranging and coordinating conferences, lectures and similar meetings
  • Reviewing correspondence for grammar, format and correctness
  • Responding to customer inquiries in a professional environment
  • Receiving, opening and distributing mail
  • Maintaining a suspense system to ensure that work is accomplished in a timely manner
  • I do not have experience, education or training in this field
14 Which of the following describe your experience in developing and maintaining filing systems? (Check all that apply) Answer to this question is required
  • I have filed documents in an established filing system.
  • I have reorganized filing systems to make information more easily accessible.
  • I have established and maintained one or more new filing systems.
  • I have developed and organized filing systems to ensure easy access and maintenance of office documents.
  • I have developed and implemented standard operating procedures on establishment and maintenance of filing systems to assure easy access to and maintenance of office documents.
  • I have trained others on developing and maintaining filing systems.
  • I have filed documents using an automated filing system.
  • I have not performed any of the above tasks
15 Which of the following statements best describes your experience in planning, coordinating and establishing work tracking systems to monitor action items and office deadlines? Answer to this question is required
  • I have not had experience or training in planning, coordinating and establishing work tracking systems to monitor action items and office deadlines.
  • I have completed training in planning, coordinating and establishing work tracking systems to monitor action items and office deadlines, but have not yet performed this task on the job.
  • I have planned, coordinated and established work tracking systems to monitor action items and office deadlines on the job under close supervision by a supervisor, manager, or senior employee to ensure compliance with established procedures.
  • I have planned, coordinated and established work tracking systems to monitor action items and office deadlines as a regular part of the job, independently and usually without review by a supervisor or senior employee.
  • I have planned, coordinated and established work tracking systems to monitor action items and office deadlines as a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task, and/or others have consulted me as an expert for assistance in performing this task.
16 Which of the following most closely represents your experience with planning, coordinating, and arranging meetings, conferences or workshops? Answer to this question is required
  • I have independently planned and coordinated high-level conferences/meetings/workshops to include participation on the national level or equivalent echelons in private industry. This included advising attendees on meeting agenda; travel requirements; identifying security issues and arranging for authorized access/entry; making arrangements for conference/meeting rooms and insuring availability of required equipment.
  • I have independently planned and coordinated high level conferences/meetings/workshops within my organization (typically with heads of offices or museums). This included making travel arrangements, insuring proper meeting rooms were reserved, and insuring for proper levels of access.
  • I have independently arranged meetings for my assigned office/organization. This typically involves arranging for a conference room/office, and informing attendees of time and location. Attendees are typically from within the local organization but may have occasionally included other offices or external parties. If travel is involved, it is typically arranged for by the attendee's organization/office.
  • I have typically arranged meetings for my office/organization based on specific instructions from my supervisor or other higher-level employee. Arrangements are typically limited to reserving an office or conference room and informing attendees of time and location. Attendees are typically from within the same office/organization.
  • I do not have any experience as described in the choices above.
17 Which of the following demonstrates your experience coordinating travel or preparing for meetings? Experience means you have independently performed this task numerous times without review or assistance from others. (Check all that apply) Answer to this question is required
  • I have prepared travel related documents in accordance with Federal Travel Regulations (FTR) procedures and/or regulations.
  • I have prepared travel related documents in accordance with on-line booking engines.
  • I have advised office personnel on travel requirements and procedures.
  • I have explained the complexities of travel requirements to office personnel and provided guidance on appropriate travel documentation.
  • I have prepared and/or reviewed travel vouchers for compliance with current guidelines.
  • I have prepared individual travel orders for domestic travel.
  • I have prepared individual travel orders for foreign travel.
  • I have prepared individual travel vouchers for domestic travel.
  • I have prepared individual travel vouchers for foreign travel.
  • I have prepared invitational travel orders.
  • I have prepared travel related documents using an automated system, such as Travel Manager.
  • I have reconciled travel problems.
  • I have not performed any of the above tasks.

Grade: All Grades

Due to the high volume of applications received for Smithsonian vacancies, we are unable to confirm receipt of online application packages including faxed documentation and may not be able to respond to your inquiry on the status of your application. After you complete the online application process, you will receive an automated email message as proof of receipt of application. You may view the status of any faxed supporting documentation by following the steps in the "How to Apply" section of the announcement. We appreciate your patience, as the staffing process to identify highly qualified candidates may take up to four weeks or more to complete. After the announcement closes and application reviews are done, you may be contacted by the hiring office if further evaluation or interviews are required. You will receive an e-mail notification on the final status of the vacancy.
1 Select the response that best reflects how you learned about this position. Answer to this question is required
  • Individual referral (friend, relative, Smithsonian employee, school counselor, or other)
    1.1 Please indicate the source. Maximum length of 250 characters.
  • Job fair or informational session
    1.1 Please indicate the source. Maximum length of 250 characters.
  • Social networking site (Facebook, Twitter, YouTube, or other)
    1.1 Please indicate the source. Maximum length of 250 characters.
  • Other online source (USAJobs, Smithsonian website, Internet employment search)
    1.1 Please indicate the source. Maximum length of 250 characters.
  • Community or professional organization
    1.1 Please indicate the source. Maximum length of 250 characters.
  • Mass media (magazine, newspaper, radio, television, poster, telephone job hot line)
    1.1 Please indicate the source. Maximum length of 250 characters.