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Vacancy Details

Grade: 14

Specialized experience is experience assisting in the administration, direction and management of property management functions. Such experience must have prepared the applicant to lead a business line function and supervise associates in implementing the vision, mission and goals of an organization. Experience should include: assisting in the establishment of organizational structure and allocating workforce and financial allocations; formulating and executing property management business strategies; and evaluating property management programs in terms of operational procedures, work flow and overall effectiveness.
1 Do you have one year of specialized experience, as defined above, equivalent to the GS-13 level in the Federal service? Answer to this question is required
  • Yes
  • No

Grade: All Grades

PLEASE NOTE: The system has a navigation bar at the top of the each screen. Proceed through each step, providing any required information and documents until you reach the "Application Review" screen. To submit your application, you must select the "Submit Application" button at the bottom of the page or your application will be considered incomplete and you will not be considered for this vacancy. You may return to your application to make any changes or edits at any time prior to midnight Eastern Time of the closing or deadline of the announcement. If you make any changes to your application, be sure to navigate back through the steps and select the "Submit" button on the "Application Review" screen. Once you submit your application, you will be forwarded to the "Confirmation Page" where you can download all or part of your application, return to USAJOBS or GSA's dashboard.
Please Note: Effective January 1, 2010, the Office of Personnel Management (OPM) must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C or Non-Career SES (Political) employees in the Executive Branch. So, if you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
1 Are you currently, or have you been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch? Answer to this question is required
  • Yes
    1.1 Please provide the following information regarding your most recent political appointment: 1. Position Title 2. Type of Appointment (i.e., Schedule A, Schedule C, or Non Career SES) 3. Agency 4. Dates held (beginning and ending dates) Maximum length of 1000 characters.
  • No
2 Are you a current General Services Administration associate? Answer to this question is required
  • Yes
    2.1 GSA's Associate Performance Plan and Appraisal System states that to be promoted within GSA, an employee's most recent rating of record must be at the Level 3 or higher. Which of the following best describes the rating you received on your most recent performance appraisal (rating of record)?
    • Level 2 or below
    • Level 3 or higher
    • I have not received a performance appraisal (rating of record) from GSA under the five-tier rating system
    • This position would not be a promotion as my current position is at the same or higher grade.
    2.2 Please list the date received, level of rating, and the name of the supervisor who issued the rating. If you have not received a rating, please provide the reason you have not received one. Your response will be limited to 1,000 characters which is approximately one-quarter typewritten page. Maximum length of 1000 characters.
  • No
    2.1 Do you have a current annual performance rating that is equal to pass or successful?
    • Yes
    • No
    2.2 Give the date of your last official appraisal, the name, title & phone number of the supervisor who evaluated your performance. Maximum length of 250 characters.
3 If you are eligible based on being a current or former Land Management employee, select the Land Management agency for which you are/were employed: Answer to this question is required
  • Forest Service
  • Bureau of Land Management
  • National Park Service
  • Fish and Wildlife Service
  • Bureau of Indian Affairs
  • Bureau of Reclamation
  • None of the above
4 To what extent have you prepared written reports with recommendations on sensitive, complex, high visibility issues? Answer to this question is required
  • None
  • Very little exposure
  • I have experience preparing routine written reports.
  • I have experience preparing written reports which outlined recommendations on general, nonsensitive or controversial issues.
  • I have extensive experience preparing written reports which outlined recommendations on sensitive, complex and/or high visibility issues.
5 Have you held a position of leadership that required you to establish and implement an organizational vision in an organization with a continuously changing environment? Answer to this question is required
  • Yes
  • No
6 I have experience managing or overseeing customer relationships where I independently performed the following tasks on a regular and reoccurring basis: Answer to this question is required
  • Analyzing and communicating the customer's requirements to an internal approval body.
  • Negotiating with the customer regarding the level of service to be provided and the price to be paid for such services, and/or organizing my organization's resources to provide such services to the customer.
  • Overseeing, managing, or completing and closing out the agreed services for the customers within an agreed time-frame.
  • Establishing positive customer service relationships where differences must be negotiated.
  • None of the above.
7 Have you gathered and analyzed customer and/or program information (i.e. customer, survey, program, and business data, etc.) in order to determine customer impact, identify trends, and provide recommendations that influence organizational decision-making and customer-focused business planning? Answer to this question is required
  • Yes
  • No
8 Select the activity level which most closely describes your proficiency level of experience/expertise. These or similar activities should have been carried out on a regular or reoccurring basis with independence and positive results. Answer to this question is required
  • Identifies and solves problems for a work unit or program area; works with others in fact finding efforts and in providing solutions and recommendations that affect the work unit or a localized function.
  • Participates in task forces or committees dealing with internal organizational problems such as budget cuts, reorganizations, or service delivery problems; involves employees and customers in solving the problems that affect an operation or agency customers.
  • Identifies and solves complex administrative or policy problems within the agency, such as evaluating and improving program effectiveness. Finds ways to accomplish projects in spite of internal or external constraints; involves employees, internal stakeholders, and customers in finding solutions to problems that affect agency activities, the work of other agencies, or the public.
  • Determines the best way to implement new agency policies or programs by identifying potential roadblocks and involving high-level key players in the implementation; reaches solutions among opposing parties including organized groups or stakeholders outside the agency. Solutions have an agency wide, industry wide or national impact.
  • None of the above.
9 Please select the response which best reflects your level of experience applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency, effectiveness, and improvement of program operations. Answer to this question is required
  • I have not had education or training in performing this task.
  • I have had education or training in this task but have not yet performed it on the job.
  • I have performed similar or directly related tasks and my experience or training have equipped me to analyze and evaluate data and information concerning the efficiency, effectiveness, and improvement of program operations.
  • I have performed this task as a regular part of my program management experience and have routinely applied analytical and evaluative techniques to assess program efficiency and effectiveness.
  • I have assisted a senior staff member to apply analytical and evaluative methods and techniques to issues or studies concerning the efficiency, effectiveness, and improvement of program operations.
  • I am highly skilled at applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency, effectiveness, and improvement of program operations and I have conducted training in this task.
10 Which of the following most accurately reflects your highest level of experience that demonstrates your potential to lead a diverse team or participate in the management of an organization? Answer to this question is required
  • I have served as a project leader, established and communicated the project objectives, assigned work to others, monitored the progress of the assignments, provided guidance and instruction as needed to members of the group, evaluated and/or rewarded the contributions of the individual team members, and assured that the project objectives were successfully met.
  • I have held a lead or senior position or positions with formal responsibility for providing technical guidance and instructions on policy, procedures, regulations, or complex assignments to others in the organization.
  • I have held a position or positions with supervisory responsibilities which included developing goals, milestones, and work plans, balancing and distributing employees' workload, evaluated job performance, mediated/or negotiating resolutions to employee problems and conflicts, recommended employees for recognition, promotion, developmental training, and recommended or hired new employees.
  • I have not held senior, lead, or supervisory positions. I independently perform the duties and responsibilities of my position; determine the course of action to take, plan and carry out my assignments, consult with others as necessary, and resolve any conflicts. I keep my supervisor advised of progress, any controversial conflicts or issues, and/or matters that may affect policy or have far-reaching implications.
  • I have not held senior, lead, or supervisory positions. I perform the duties and responsibilities of my position with general directions for common assignments but require more specific direction and guidance from higher level specialists or supervisors for more complex or politically sensitive assignments.
  • None of the above.
11 Which of the following best describes your project management experience? Answer to this question is required
  • I have experience serving as a team member, contributing to the team's activities and efforts in carrying out a work project.
  • In support of the team's activities and efforts, I have been assigned responsibility for the accomplishment of components of projects.
  • I have assisted in the management of projects by performing key tasks such as developing project plans, scheduling milestones, developing requirements, estimating costs and budgets, and monitoring and drafting progress reports.
  • I have been a project manager with responsibility to formulate, execute and complete projects. I have led and directed project team members, obtained necessary project approvals and authorizations, and reported progress and results attained upon completion.
  • I have been a project manager for one or more complex projects. I have been responsible for negotiating budgets, controlling costs, securing required human and technology resources, planning and executing the work plan and directing assigned team members in producing quality deliverables, results and outcomes.
  • None of the above
12 Select the one answer that best describes your ability to establish positive customer service relationships where differences must be negotiated. Answer to this question is required
  • I have not had experience in performing this task.
  • I have independently worked to establish and maintain positive customer relationships. I have resolved unique customer problems by analyzing alternatives and negotiating differences.
  • I have assisted in or performed these functions independently as a regular part of a position that I have held.
  • I am highly skilled at establishing and maintaining positive customer relationships. I have resolved complex, non-routine problems for the customer by analyzing alternatives and negotiating differences. My experience in performing this task has resulted in measurable improvements on behalf of my employer.
13 Utilizes customer relations and conflict resolution skills to negotiate resolutions to problems and maintain a high level of customer satisfaction. Answer to this question is required
  • I have not had education, training, or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, but with close review and assistance from either a supervisor or a senior employee.
  • I have performed this task as a regular part of a job and only in unique or unusual situations did I require assistance or review by a supervisor or a senior employee.
  • Others regularly consult me for my expertise and assistance in performing this task or I have trained or instructed others so that they can perform this task.
14 I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR, Part 731). I understand that any information I give may be investigated. I understand that responding 'No' to this item will result in my not being considered for this position. Answer to this question is required
  • Yes, I certify that the information provided in this questionnaire is true, correct and provided in good faith, and I understand the information provided above.
  • No, I do not certify that the information provided in this questionnaire is true, correct and provided in good faith and/or understand the information provided above.