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Grade: 05

1 Select the choice that best describes your experience. Answer to this question is required
  • I have three years of experience, one year of which was equivalent to at least GS-4.
  • I have completed a four year course of study leading to a bachelor's degree.
  • None of the above.

Grade: All Grades

1 Select the option that best reflects how you first became aware of this position. Answer to this question is required
  • At a college job fair or professional organizational event
  • Referral from a professional organization
  • College placement office
  • Referral from a state or local agency
  • USAJobs.gov
  • Internet job search
  • Magazine or newspaper advertisement
  • Referral from another Federal agency or Federal employee
  • FERC careers on social media (Facebook, Twitter, LinkedIn)
  • Other
2 Based on your selection/selections from above please provide further detailed information (i.e which event(s), name of federal employee(s), name of newspaper, journal, magazine, website). Maximum length of 250 characters. Answer to this question is required
3 Have you visited FERC career social media platforms (Facebook, Twitter, LinkedIn)? Answer to this question is required
  • Yes
    3.1 If yes, select the pages visited:
    • Facebook
    • Twitter
    • LinkedIn
  • No
4 I am currently registered or enrolled in a degree seeking program at an accredited educational institution. Answer to this question is required
  • Yes
  • No
5 At time of appointment, I will be continuing my education in a degree-seeking program at an accredited educational institution throughout the summer and/or into Fall 2019 semester? Answer to this question is required
  • Yes
  • No
6 Do you have a relative currently working at FERC? A relative is defined as father, mother, son, daughter, brother, sister, uncle, aunt, first cousin, nephew, niece, husband, wife, father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law, sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother, stepsister, half brother, or half sister. Answer to this question is required
  • Yes
  • No
7 Identify those statements that best reflect your experience motivating and leading team members and providing the structure necessary to complete work projects. Answer to this question is required
  • I have provided direction, guidance, and instruction to members of inter-disciplinary teams charged with completing a project.
  • I have held team members accountable to fulfill their respective project-related responsibilities.
  • I have facilitated the resolution of competing or conflicting interests among tem members whose cooperation was essential to the success of the project.
  • I have diffused confrontational events involving people who were difficult or distressed.
  • I have created an atmosphere for teamwork, cooperation, and productivity.
  • None of the above.
8 Select the response that best describes your highest level of experience coordinating a program or project for a group of your peers. Answer to this question is required
  • I have been part of a group in the completion of a program or project.
  • I have been a part of a group in the completion of a program or project by contributing ideas and information.
  • I have led a group of my peers in the coordination of a program or project's completion.
  • None of the above.
9 Select all of the following duties you have performed which demonstrate your experience providing customer service. Answer to this question is required
  • Assessing current customer service practices and developing approaches to address systemic issues
  • Serving as an educator for internal and external customers by sharing knowledge and transferring skills to others
  • Seeking creative solutions to providing or improving services that may increase efficiency and decrease costs
  • Assessing customer needs and tailoring products or services to meet their needs
  • Providing technical information in response to customers’ requests
  • Resolving technical or complex issues to customers’ satisfaction
  • Answering customers’ questions and following-up to ensure customer satisfaction
  • None of the above
10 Select all of the responses that describe your experience in exercising tact, discretion, and persuasiveness when resolving and negotiating differences, sensitive issues, or problems among various groups. Answer to this question is required
  • I have gained respect and confidence from team members, colleagues and customers in the performance of tasks.
  • I have developed non-standard and innovative approaches to dealing with complex, controversial and sensitive issues.
  • I have determined customer expectations and requirements and used that knowledge to improve work methods, procedures, products and services.
  • I have accessed needs, provided assistance, resolved problems, satisfied expectations, and provided quality products and services for customers.
  • None of the above.
11 I have made formal presentations to the following audiences (select all that apply) Answer to this question is required
  • Small classroom settings (less than 25 attendees)
  • Large classroom settings (25 or more attendees)
  • Supervisor or manager
  • Attendees at conferences or workshops
  • Senior-level officials
  • None of the above
12 My written communciation experience includes the following: (select all that apply) Answer to this question is required
  • composing memorandums and reports
  • developing standardized forms used by others
  • writing general replies to inquiries
  • preparing agendas for meetings
  • ensuring proper format and grammar for outgoing correspondence
  • formal training or coursework in business communications
  • None of the above
13 Select the statement that best describes your highest level of experience and/or training in using spreadsheet software(e.g. Microsoft Excel). (select only one answer) Answer to this question is required
  • I have no experience, education, or training in using spreadsheet software.
  • I have completed formal education or training in spreadsheet software but have not yet applied this skill set.
  • I have used spreadsheet software to analyze data and draw conclusions.
  • I have used spreadsheet software for classroom assignments or as a regular part of the job, independently and usually without review by a professor, supervisor or senior employee.
  • I have used spreadsheet software as a central or major part of my academic major or job. I have performed it routinely and have trained others in using the spreadsheet software and/or others have consulted me for assistance due to my expertise in the performance of this task.
14 Select the statement that best describes your highest level of experience and/or training in using presentation software(e.g. Powerpoint). Answer to this question is required
  • I have no experience, education, or training in using presentation software.
  • I have completed formal education or training in presentation software but have not yet applied this skill set.
  • I have used presentation software to analyze data and draw conclusions.
  • I have used presentation software for classroom assignments or as a regular part of the job, independently and usually without review by a professor, supervisor or senior employee.
  • I have used presentation software as a central or major part of my academic major or job. I have performed it routinely and have trained others in using the presentation software and/or others have consulted me for assistance due to my expertise in the performance of this task.
15 Which statement best describes your highest level of experience in a team environment? Answer to this question is required
  • I regularly work in team settings and frequently lead teams on projects.
  • I occasionally work in team settings and lead teams on projects.
  • I have worked effectively as part of a team in meeting common team goals.
  • I do not have significant experience working in a team environment.
16 Select the task you typically perform when working on a team. Answer to this question is required
  • I am a major contributor to the team's final product.
  • I provide input and constructive feedback.
  • I keep the team motivated to achieve our goal.
  • I follow the team leader's directions.
  • None of the above.