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Vacancy Details

Grade: 00

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Grade: All Grades

1 3225374 Select the response that best describes your education and/or experience. Answer to this question is required
  • I possess the specialized experience as described in the vacancy announcement.
  • I have successfully completed a Master's or equivalent graduate degree or an LL.B. or J.D. (if related), or at least two full years of progressively higher level graduate education leading to such a degree (Transcript required).
  • I do not meet any of the requirements as described above.
2 Do you have basic computer skills such as knowledge of Microsoft Word, Microsoft Outlook and Internet Explorer? Answer to this question is required
  • Yes
  • No
3 Select all of the following responses that describe your customer service experience: Answer to this question is required
  • Reviewed and addressed issues
  • Effectively and appropriately interacted with customers to understand and clarify their needs
  • Provided customers with information on the type of assistance they needed
  • Made appropriate referrals to other agencies as needed
  • Provided guidance
  • Other
  • None of the above
4 Which of the following services have you performed over the phone or by email with a customer as part of your job duties? Select all that apply. Answer to this question is required
  • Answered basic customer inquiries.
  • Gathered accurate and complete information.
  • Researched issues and provided follow up resolution.
  • None of the above.
5 Please select the type(s) of organizations you have experience coordinating with as it relates to disaster management. Answer to this question is required
  • Federal Government
  • State Government
  • Local Government
  • Voluntary Organizations
  • Faith-Based Organizations
  • Non-Profit Organizations
  • None of the above
6 3171646 From the following choices, identify those that reflect your experience in the area of customer service. Answer to this question is required
  • Coordinated/conducted meetings with managers and staff to ensure customer needs are met.
  • Evaluated and modified the services to improve and ensure quality customer service.
  • Directly investigated and resolved customer issues.
  • Provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above.
7 Choose the statement(s) that best describe your communication/briefing skills that you use as a regular part of your job. Answer to this question is required
  • Communicate project objectives, goals, and status with immediate supervisor.
  • Use effective verbal and non-verbal communication.
  • Generate alternative solutions or strategies to address problems/issues.
  • Promote open communication channels to be an effective team player.
  • Brief immediate supervisor on issues/problems encountered during delivery of training course.
  • I have not performed any of the above tasks.
8 Select the statements below that describe your experience communicating. Answer to this question is required
  • I have experience communicating orally in an interpersonal setting.
  • I have experience speaking publicly during team meetings.
  • I have experience making presentations to small groups.
  • I have experience briefing managers.
  • I have experience making presentations to large audiences.
  • I have experience interacting with executive level staff.
  • I have experience speaking publicly for the purpose of communicating unfamiliar technical or abstract information.
  • I have experience speaking publicly in stressful and/or adversarial situations.
  • I have experience developing reports. And/or other forms of written communication which convey complex and unfamiliar technical information in a form readily understandable by a general audience.
  • I have formal training and/or work experience in risk or crisis communications.
  • I have experience in oral communication concerning programs or projects that seek to promote behavioral change on the part of a general audience or the public.
  • I have experience in written communication concerning programs or projects that seek to promote behavioral change on the part of a general audience or the public.
  • None of the above
9 Select the oral communication activities you have performed on a regular or recurring basis at work. Answer to this question is required
  • Represented a work group or organization at meetings.
  • Responded to telephone requests from colleagues, managers, or clients both inside and outside of the organization.
  • Acted as primary liaison with other organizations.
  • Answered public inquires.
  • None of the above
10 3088200 From the list below, identify the audience(s) to whom you have delivered oral presentations. Answer to this question is required
  • I have delivered oral presentations to students or trainees.
  • I have delivered oral presentations to peers.
  • I have delivered oral presentations to first-line supervisors.
  • I have delivered oral presentations to managers.
  • I have delivered oral presentations to executives.
  • I have delivered oral presentations to customers.
  • I have delivered oral presentations to politicians or political committees.
  • I have delivered oral presentations to members of the press.
  • I have delivered oral presentations to the general public.
  • None of the above.
11 Select the type(s) of presentation(s) you have given. Answer to this question is required
  • Management-level staff presentations.
  • Internal peer-level staff presentations.
  • External staff presentations.
  • Public or private organizational presentations.
  • Local conference presentations.
  • National conference presentations.
  • Training courses.
  • Presentations to the general public.
  • None of the above.
12 3088844: From the list below, select the entity(ies) which best describe(s) your working with while preparing for a response to an emergency management situation. Answer to this question is required
  • I have coordinated efforts to prepare for a response to an emergency management situation with the Federal government.
  • I have coordinated efforts to prepare for a response to an emergency management situation a members of a State government.
  • I have coordinated efforts to prepare for a response to an emergency management situations with members of a Local government.
  • I have coordinated efforts to prepare for a response to an emergency management situation with members of a Tribal government.
  • I have coordinated efforts to prepare for a response to an emergency management situation with members of a Territorial government (e.g., Puerto Rico).
  • I have coordinated efforts to prepare for a response to an emergency management situation with members of a Commonwealth government (e.g., Virgin Islands).
  • I have coordinated efforts to prepare for a response to an emergency management situation with members of a Non-governmental organization.
  • I have coordinated efforts to prepare for a response to an emergency management situation with a Private sector organization
  • None of the above.
13 3091886 From the list below, select the statement(s) that best describe(s) the areas in which you have emergency preparedness experience. Answer to this question is required
  • I have experience in emergency planning.
  • I have experience in emergency operations
  • I have experience in continuity of operations planning.
  • I have experience in continuity of government planning.
  • I have experience in continuity of the President planning.
  • I have experience in contingency planning for continuity of operations or government.
  • None of the above.
14 Are you willing to undergo a background investigation? Answer to this question is required
  • Yes
  • No
15 Are you available to deploy on 24 hour notice at all times (minimum of 275 days per year) unless on pre-approved Reservist (unpaid) leave (up to 90 days per year)? Answer to this question is required
  • Yes
  • No
16 I understand that availability for deployment does not guarantee that I will be deployed. Answer to this question is required
  • Yes
  • No
17 I understand that Reservist employees are compensated only when deployed. Answer to this question is required
  • Yes
  • No
In order to be hired for this position, applicants must undergo and successfully pass a background investigation. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use of or possession of drugs.
This position requires the ability to deploy with little or no advance notice to anywhere in the United States or its territories for an extended period of time.
3097946 FEMA Reservist employees are required to maintain an address of primary residency (which will serve as the official duty station of the employee) in a Stafford Act "State", as defined in Section 102(4) of the Stafford Act. The Stafford Act states include one of the fifty States, the District of Columbia, Puerto Rico, the Virgin Islands, Guam, American Samoa, and the Commonwealth of the Northern Mariana Islands.
18 3097948 Do you meet this requirement? Answer to this question is required
  • Yes
  • No
19 Are you willing to work in excess of eight hours a day or in excess of 40 hours in a given week, including weekends and holidays, and under stressful, physically demanding, and austere conditions? Answer to this question is required
  • Yes
  • No
20

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
21 I understand the resume I have submitted for this position will be thoroughly reviewed to determine whether my experience and/or educational background is sufficient to meet basic and/or specialized experience requirements as outlined in this announcement. I also understand that if the information provided in my resume is not sufficient to support my responses to the vacancy announcement questions, it will affect the overall assessment of my application package. Answer to this question is required
  • Yes
  • No
22 3125489 I acknowledge that I have reviewed the Required Documents section of this announcement to determine which documents, if any, I need to provide in support of this application. Answer to this question is required
  • Yes
  • No
23 3125490 I understand that if I do not submit all REQUIRED documents by the closing date, it will affect the overall assessment of my application package. Answer to this question is required
  • Yes
  • No
24 3225388 How did you hear about this Federal Emergency Management Agency (FEMA) job opportunity? Answer to this question is required
  • FEMA’s Facebook
  • FEMA’s Twitter
  • FEMA’s LinkedIn
  • FEMA’s GlassDoor
  • Careers.FEMA.gov website
  • Monster.com
  • Indeed
  • Zip Recruiter
  • USAJobs
  • State or Local Employment Office
  • DHS/FEMA Hiring Event (in person)
  • Conference or Meeting
  • Career / Job Fair
  • Conference or Meeting
  • FEMA Hiring Event (virtual)
  • FEMA Recruiter
  • Professional Organization
  • Through my college or university
  • FEMA Employee referral
  • Newspaper
  • Radio
  • Other
    24.1 3095446 Please specify how you learned about this Federal Emergency Management Agency job opportunity. Maximum length of 250 characters.
25 Please take this opportunity to review your question responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position Answer to this question is required
  • Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be removed from further consideration.
  • No. I do not accept this agreement and/or I no longer wish to be considered for this position.