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Vacancy Details

Grade: 14

1 3154430 GS-14: Do you have one year of specialized experience, equivalent to the GS-13 level, which includes IT-related experience demonstrating the following competencies: ATTENTION TO DETAIL; CUSTOMER SERVICE; ORAL COMMUNICATION; and, PROBLEM SOLVING, as defined in the vacancy announcement? NOTE: This information must be supported in your resume to be considered for the position. Answer to this question is required
  • Yes
  • No
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 Please select the response below that will best describe your experience: Answer to this question is required
  • Experience in Installs, configures, and makes operational a wide range of virtual software and hardware. Have abilities to resolve technical problems due to incompatibilities with existing Agency equipment and software. Have experience in manage contacted vendors to determine methods to resolve incompatibilities. Installs changes and devises �workarounds�.
  • Experience in installation of virtual software and hardware in an enterprise environment.
  • Have knowledge in virtual software and hardware.
  • I have no experience in these areas.
4 In the list below, which areas are you most proficient in? (Choose all that apply) Answer to this question is required
  • Information data retention and replication.
  • IT server management in a virtual environment.
  • Telecom management in an enterprise environment such as: Avaya phone switch configuration, digital, analog, VOIP and Avaya soft phone client configuration.
  • Network configuration, monitoring or management.
  • Information security testing, laws, regulation, or policies/requirements.
  • Active Directory, computer resource management, and/or technical support of commercial off-the-shelf products.
  • IT system engineering, design or configuration.
  • IT Policy & Procedure development or implementation.
  • IT hardware or software procurement.
  • None of the above
5 In which of the following do you have knowledge of and experience carrying out the acquisition of information technology systems used in the Federal environment. (Choose all that apply.) Answer to this question is required
  • Coordinating the acquisition of information technology systems and applications software programs in accordance with DHS Systems Engineering and System Engineering Life Cycle processes
  • Analyzing and refining systems requirements
  • Developing cost estimates for new or modified systems
  • Planning and designing systems architecture
  • Coordinating the selection of technical solutions to meet systems requirements
  • Evaluating new applications software technologies
  • Working with customers and stakeholders to test applications
  • Coordinating development of system documentation
  • Ensuring the rigorous application of information security/assurance policies, principles, and practices to the delivery of application software services
  • None of the above.
6 3089840: From the list below, select the statement(s) that best describe(s) your experience monitoring and maintaining current systems. Answer to this question is required
  • I have provided technical guidance on implementing computer automation and networking technology to users.
  • I have identified that a technological advancement would have an impact on current systems.
  • I have coordinated with stakeholders to ensure continual system access.
  • I have evaluated the effectiveness of current systems to identify areas for improvement.
  • I have served as the primary point of contact for automation support.
  • I have troubleshot issues with users and repaired as needed.
  • I have coordinated computer updates within an organization.
  • I have developed a new approach to a long-term issue within existing architecture.
  • I have provided input into user and/or operator's instructions to minimize work stoppage.
  • None of the above.
7 From the statements below, please select the choices that best reflect your most current work experience. All answers must be supported in your resume: (Choose all that apply) Answer to this question is required
  • Worked in a government agency in the Information Technology (IT) Department.
  • Performed network upgrades and maintenance.
  • Performed desktop support.
  • Performed audio and video (A/V) upgrades and maintenance.
  • Engaged in lifecycle planning and/or implementation.
  • Worked in a team environment or IT projects.
  • Utilized knowledge of IT security principles and procedures.
  • None of the above
8 Do you have experience in developing Enterprise Architect roadmap for any organization across any discipline (i.e., business or technology) to ensure an effective planning effort? Answer to this question is required
  • Yes
  • No
9 3088285 From the list below, select the statement(s) that best describe(s) your experience with various types of oral communication. Answer to this question is required
  • I have served as a primary point of contact on technical organization procedural matters.
  • I have served as a primary liaison to obtain and/or convey information program related information.
  • I have discussed issues encountered and presented viable solutions to problems external to my organization.
  • I have interpreted policy and regulations and responded to inquiries or requests for technical or time sensitive information.
  • I have explained non-technical information to others, both internal and external to my organization.
  • I have explained technical and complex information to others, both internal and external to my organization.
  • I have contacted others to obtain information.
  • I have developed delivered presentations to external audiences on technical work-related topics.
  • None of the above.
10 3088275 From the list below, select the document(s) you possess experience writing in a professional setting. Answer to this question is required
  • I have prepared technical memorandums for both internal and external audiences.
  • I have prepared sections of reports or briefings containing complex analysis and information.
  • I have prepared complete technical reports or briefings.
  • I have prepared policy recommendations and/or options papers for senior level management decision making.
  • I have prepared studies, reports, articles, or newsletters distributed to audiences outside my organization.
  • None of the above
11 3088987 From the list below, select the statement(s) that best describe(s) your experience developing alternative courses of action to address customer issues. Answer to this question is required
  • I have identified alternative courses of action for a complex or time sensitive issue.
  • I have identified associated costs and benefits for a complex or time sensitive issue.
  • I have developed alternative courses of action for consideration by customer management.
  • I have implemented alternative courses of action on behalf of a customer.
  • None of the above.
12 3171646 From the following choices, identify those that reflect your experience in the area of customer service. Answer to this question is required
  • Coordinated/conducted meetings with managers and staff to ensure customer needs are met.
  • Evaluated and modified the services to improve and ensure quality customer service.
  • Directly investigated and resolved customer issues.
  • Provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above.
13 3089019 From the list below, select the statement(s) that best describe(s) your experience representing your organization to others. Answer to this question is required
  • I have presented work information in public forums.
  • I have presented information on my organization’s goals in negotiations with representatives from other organizations.
  • I have represented my organization at an event attended by representatives from other organizations.
  • I have represented my organization as part of an inter-organization work group or team.
  • None of the above.
14 3089089 From the list below, select the statement(s) that best describe(s) your experience working with others to achieve team goals. Answer to this question is required
  • I have coordinated assignments for project team members based on factors such as project interests, strengths, and competing workloads.
  • I have coordinated project team members in preparing communication materials.
  • I have promoted cooperation among project team members from diverse backgrounds and/or organizations.
  • I have assisted one or more work team members by completing their tasks when they had a heavy workload.
  • I have volunteered for assignments during team meetings.
  • None of the above.
15 3089086 From the list below, identify the group(s) with whom you have experience developing collaborative relationships. Answer to this question is required
  • I have developed collaborative relationships with my work team.
  • I have developed collaborative relationships with my work unit or department.
  • I have developed collaborative relationships with another work unit or department in my agency or organization.
  • I have developed collaborative relationships with groups outside of my agency or organization.
  • None of the above.

Grade: All Grades

All FEMA employees are subject to 24-hour on-call in the event of an emergency and all Federal employees may be subject to emergency deployment. In the event of an emergency deployment, travel requirements may be extensive in nature (weeks to months), with little advance notice, and may require relocation to emergency sites, some of which are quite austere. The length of deployment may last anywhere from days to months, depending upon the nature of the emergency or disaster.
Every FEMA employee is considered an emergency manager and each employee has regular and recurring emergency management responsibilities, although not every position requires routine deployment to disaster sites. Your emergency management duties may vary depending on the needs of the Agency, your particular skills, and certain personal circumstances. All positions may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.
1 Are you able to meet this commitment? Answer to this question is required
  • Yes
  • No
2 3225314 Current and former Stafford Act employees who can document 64 or more hours of paid time, per pay period, with no breaks in service* for 78 or more consecutive pay periods since August 1, 2014 are eligible to be considered for this Merit Promotion Job Opportunity Announcement.  Do you meet this eligibility standard? (*Note: A “break in service” is defined as 3 or more days in non-pay status, except as allowed under 5 CFR § 315.201(b)(3)(ii) for special circumstances such as military deployment, etc.). Answer to this question is required
  • Yes
  • No
3107226 Please note that effective January 1, 2010, the Office of Personnel Management (OPM) must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or non-career SES employee in the Executive Branch, you must disclose this information to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal service.
3 3107228 Are you currently serving, or have served within the last five years, as a political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employee in the Executive Branch? Answer to this question is required
  • Yes
    3.1 3107314 Please provide the following information regarding your political appointment(s): 1. Official Title of Position; 2. Type of Appointment (i.e. Schedule A, Schedule C, or non-career SES); 3. Name of Agency; 4. Date Position began; and 5. Date Position ended Maximum length of 1000 characters.
  • No
4 3225388 How did you hear about this Federal Emergency Management Agency (FEMA) job opportunity? Answer to this question is required
  • FEMA’s Facebook
  • FEMA’s Twitter
  • FEMA’s LinkedIn
  • FEMA’s GlassDoor
  • Careers.FEMA.gov website
  • Monster.com
  • Indeed
  • Zip Recruiter
  • USAJobs
  • State or Local Employment Office
  • DHS/FEMA Hiring Event (in person)
  • Conference or Meeting
  • Career / Job Fair
  • Conference or Meeting
  • FEMA Hiring Event (virtual)
  • FEMA Recruiter
  • Professional Organization
  • Through my college or university
  • FEMA Employee referral
  • Newspaper
  • Radio
  • Other
    4.1 3095446 Please specify how you learned about this Federal Emergency Management Agency job opportunity. Maximum length of 250 characters.
5 3176176 Are you applying for consideration under the Land Management Workforce Flexibility Act? Answer to this question is required
  • Yes
    5.1 3176178 I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to determine my eligibility for consideration under the Land Management Workforce Flexibility Act. 
    • Yes
    • No
  • No
6 3225319  Are you applying for consideration as a current or former competitive service time-limited employee of a U.S. Department of Defense (DOD) Industrial Base Facility or Major Range and Test Facilities Base(s) under provisions contained in Section 1132 of Public Law (P.L.) 114-328? Answer to this question is required
  • Yes
    6.1

    I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to document my eligibility.  I also understand that eligibility requirements validation will be conducted by FEMA Human Resources personnel prior to appointment.

    • Yes
    • No
  • No
7 3125488 I understand the resume I have submitted for this position will be thoroughly reviewed to determine whether my experience and/or educational background is sufficient to meet basic and/or specialized experience requirements as outlined in this announcement. I also understand that if the information provided in my resume is not sufficient to support my responses to the vacancy announcement questions, it will affect the overall assessment of my application package. I understand a high self-assessment in the application questions that is not supported by information in my resume may prevent me from being found best qualified, in which case my application will not be referred to the selecting official. Answer to this question is required
  • Yes
  • No
8 3125489 I acknowledge that I have reviewed the Required Documents section of this announcement to determine which documents, if any, I need to provide in support of this application. Answer to this question is required
  • Yes
    8.1 3149447 I understand that if I do not submit all REQUIRED documents that are complete, openable and readable by the closing date, it will affect the overall assessment of my application package.
    • Yes
    • No
  • No
9 Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position Answer to this question is required
  • Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
  • No. I do not accept this agreement and/or I no longer wish to be considered for this position.