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Vacancy Details

Grade: 11

1 GS-11: Select the response that best describes your education and/or experience. Answer to this question is required
  • I possess at least one year (52 weeks) of specialized experience equivalent to the GS-9 level, as described above and in the vacancy announcement.
  • I have successfully completed a Ph.D. or equivalent doctoral degree or at least three full years of progressively higher level graduate education leading to such a degree or LL.M. in a related field (Transcript required).
  • I possess a combination of specialized experience, as described in the vacancy announcement, and related graduate level education, beyond the first two years of graduate level study, that when combined, meet the qualification requirements for this position (Transcript required).
  • I do not meet any of the requirements as described above.
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 Select all the answer(s) that best describes your experience identifying and analyzing problems; making logical decisions; and providing solutions. Answer to this question is required
  • Identified and analyzed problems; distinguished between relevant and irrelevant information to make rational decisions.
  • Used qualitative data and analytical tools in problem solving.
  • Developed policies, regulations, procedures, and plans for meeting the organization's goals and objectives.
  • Independently interpreted and applied statutes and regulations to resolve problems and issues.
  • Prepared and presented analytical information to senior management officials within the organization. Analyses are used to explain or justify decision, conclusions, findings and recommendations.
  • Developed comprehensive material for reports, briefings or meetings of senior management officials on issues.
  • Experience in identifying and analyzing problems, making logical decisions, and providing solutions has been recognized as highly successful, e.g., through performance appraisal and/or awards.
  • None of the above.
4 Choose all that apply to your experience gathering, reviewing, interpreting, or analyzing data. Check all that apply. Answer to this question is required
  • I have experience developing data collection criteria and gather data.
  • I have experience reviewing and/or interpreting data.
  • I have experience in managing data to track actions.
  • I have experience analyzing data to identify trends and/or impacts.
  • I have experience generating summary reports based on data analysis for review by more senior personnel.
  • None of the above.
5 From the list below, select the response(s) that best describe your experience identifying and analyzing problems. Answer to this question is required
  • I have identified and analyzed problems, distinguishing between relevant and irrelevant information, to make rational decisions.
  • I have used qualitative data and analytical tools in problem solving and have developed recommendations for alternative courses of action.
  • I have conducted analytical reviews and studies of operational programs and processes in order to provide recommended solutions and efficiency improvements to senior leadership.
  • None of the above
6 Indicate your experience gathering and evaluating information and data. (Select all that apply.) Answer to this question is required
  • I have applied analytical and evaluating methods, theories, and techniques to provide recommendations on the effectiveness and efficiency of assigned program operations - (e.g., conducting studies; researching and analyzing official documents; compiling and charting statistical data; gathering, summarizing and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects).
  • I have tracked and monitored completion of office assignments and prepared reports that evaluate results and document any trends.
  • I have utilized a system to review, control, and report on program project status.
  • I have conducted analysis, reviews, and studies of operational and administrative programs and processes in order to provide recommended solutions and improvements for the efficiency of the office.
  • None of the above.
7 From the list below, select the statement(s) that describe your experience providing customer service. Answer to this question is required
  • I have coordinated/conducted meetings with managers and staff to ensure customers’ needs are met.
  • I have established priorities to meet customer needs.
  • I have evaluated and modified services to ensure quality customer service.
  • I have directly investigated and resolved customer issues.
  • I have provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above
8 From the list below, select the statement(s) that best describe your experience developing effective internal and external working relationships. Answer to this question is required
  • I have experience building constructive relationships with customers, peers, supervisors, managers, and subordinates.
  • I have experience maintaining a customer service focus when conflicting priorities occur.
  • I have experience utilizing active listening skills and proposing alternate solutions when needed.
  • I have experience facilitating discussions with a diverse audience, exercising tact in the resolution of differences of opinion.
  • I have experience managing customer’s expectations, providing deliverables when promised.
  • None of the above
9 Do you have experience managing multiple assignments, conflicting priorities, and multi-tasking all while maintaining good customer service and meeting various deadlines? Answer to this question is required
  • Yes
  • No
10 Select the statements that describe your experience developing effective internal and external working relationships. Answer to this question is required
  • I have demonstrated ability to build constructive relationships with customers, peers, supervisors, managers and subordinates.
  • I have taken calculated risks to improve performance, developing innovations, or achieve challenging goals.
  • I have acted decisively and appropriately during crisis.
  • I have taken action to evaluate and improve practices and avoid future problems.
  • None of the above.
11 3089086 From the list below, identify the group(s) with whom you have experience developing collaborative relationships. Answer to this question is required
  • I have developed collaborative relationships with my work team.
  • I have developed collaborative relationships with my work unit or department.
  • I have developed collaborative relationships with another work unit or department in my agency or organization.
  • I have developed collaborative relationships with groups outside of my agency or organization.
  • None of the above.
12 Please select the response(s) that best reflect your experience producing clearly written reports, correspondence, and other materials for use by internal stakeholders. Answer to this question is required
  • I have experience communicating in written form to convey information concisely and clearly.
  • I have prepared written reports documenting decisions and recommendations.
  • I have prepared, reviewed, and edited technical and/or non-technical materials, identifying inadequacies in format, grammar, or construction in accordance with accepted standards.
  • I have maintained effective working relationships with staff at all levels.
  • None of the above.
13 3102312 From the list below, select the statement(s) that describe(s) your communication experience. Answer to this question is required
  • I have experience communicating orally in an interpersonal setting.
  • I have experience speaking publicly during team meetings.
  • I have experience making presentations to small groups.
  • I have experience briefing managers.
  • I have experience making presentations to large audiences.
  • I have experience interacting with executive level staff.
  • I have experience speaking publicly for the purpose of communicating unfamiliar technical or abstract information.
  • I have experience speaking publicly in stressful and/or adversarial situations.
  • I have experience developing reports and/or other forms of written communication which convey complex and unfamiliar technical information in a form readily understandable by a general audience.
  • I have formal training and/or work experience in risk or crisis communications.
  • I have experience in oral communications concerning programs or projects that seek to promote behavioral change on the part of a general audience or the public.
  • I have experience in written communications concerning programs or projects that seek to promote behavioral change on the part of a general audience or the public.
  • None of the above

Grade: 12

1 GS-12: Do you have one year of specialized experience, equivalent to the GS-11 level, as defined in the vacancy announcement? Answer to this question is required
  • Yes
  • No
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 From the list, identify all the tasks that you have performed at work: Answer to this question is required
  • Managed multiple short and long term projects simultaneously.
  • Implemented planning strategies.
  • Coordinated program, department, or unit reviews
  • Developed procedures for measuring effectiveness.
  • Monitored organizational, business unit, or program development milestones.
  • Provided written recommendations on planning efforts.
  • Coordinated strategic planning initiatives with senior managers.
  • Provided technical guidance.
  • Prepared correspondence reports to communicate status of a program or project.
  • None of the above.
4 Select all responses that best describe your experience in conducting or providing oversight to analytical studies. Answer to this question is required
  • a. I have applied analytical and evaluation methods, theories, and techniques to provide recommendations on the effectiveness and efficiency of assigned program operations at a national level.
  • b. I have monitored, coordinated, or led analytical studies on matters to federal, state and/or local units of the government.
  • c. I have managed complex tasks and responded to quick turnaround assignments, redirections, and multi-tasking, following appropriate guidelines for project management and quality control.
  • d. None of the above
5 Select all the answer(s) that best describes your experience identifying and analyzing problems; making logical decisions; and providing solutions. Answer to this question is required
  • Identified and analyzed problems; distinguished between relevant and irrelevant information to make rational decisions.
  • Used qualitative data and analytical tools in problem solving.
  • Developed policies, regulations, procedures, and plans for meeting the organization's goals and objectives.
  • Independently interpreted and applied statutes and regulations to resolve problems and issues.
  • Prepared and presented analytical information to senior management officials within the organization. Analyses are used to explain or justify decision, conclusions, findings and recommendations.
  • Developed comprehensive material for reports, briefings or meetings of senior management officials on issues.
  • Experience in identifying and analyzing problems, making logical decisions, and providing solutions has been recognized as highly successful, e.g., through performance appraisal and/or awards.
  • None of the above.
6 Select all the answer(s) that best describes your experience identifying and analyzing problems; making logical decisions; and providing solutions. (Select all that apply) Answer to this question is required
  • Identified and analyzed problems; distinguished between relevant and irrelevant information to make rational decisions.
  • Used qualitative data and analytical tools in problem solving.
  • Developed policies, regulations, procedures, and plans for meeting the organization's goals and objectives.
  • Independently interpreted and applied statutes and regulations to resolve problems and issues.
  • Prepared and presented analytical information to senior management officials within the organization. Analyses are used to explain or justify decision, conclusions, findings and recommendations.
  • Developed comprehensive material for reports, briefings or meetings of senior management officials on issues.
  • Experience in identifying and analyzing problems, making logical decisions, and providing solutions has been recognized as highly successful, e.g., through performance appraisal and/or awards.
  • None of the above
7 Select the response(s) that reflect the activities you have regularly performed for your organization. Answer to this question is required
  • Developed written materials for briefings, meetings, or conferences.
  • Written clearly, logically, concisely, and persuasively for a variety of audiences.
  • Drafted procedural material for dissemination to field or operating-level elements.
  • Drafted reports, memoranda, and correspondence for signatures for higher-level officials.
  • Authored issues/position papers or summary reports on organizational data, which included analysis and recommendations.
  • Drafted responses to Departmental inquiries.
  • Communicated organizational strategies, goals, objectives, or priorities in writing.
  • Written guidelines or procedural instructions for implementing new initiatives or systems.
  • Explained or justified decisions, conclusions, findings or recommendations.
  • Composed complex correspondence or other written work including management reports and manuals.
  • Reviewed reports for accuracy, adherence to policy, organization of material, clarity of expression and appropriateness for intended audiences.
  • Compiled correspondence that consolidates input from a number of different sources, including contradictory viewpoints.
  • Developed comprehensive material for briefings, meetings or conferences.
  • 14. Conducted multi-discipline workshops in order to develop technical content for a variety of national preparedness products.
  • None of the above
8 Please select the statements which best describe your experience utilizing communication skills as part of your job. (Select all that apply) Answer to this question is required
  • I do not have experience performing this task.
  • I have verbally communicated with individuals to exchange factual information and build relationships
  • I have verbally communicated with individuals at various levels of authority within and outside of my work environment to exchange and clarify factual information, explain complex information, and resolve problems that require in-depth knowledge of the activities of an organization.
  • I have given verbal presentations to groups both internal, and external to my organization
  • I have provided accurate and factual written responses to various levels of communication for my organization.
9 3088759 From the list below, select the type(s) of customer with whom you have experience maintaining customer relationships. Answer to this question is required
  • I have maintained customer relationships with representatives from other Federal Agencies.
  • I have maintained customer relationships with the general public.
  • I have maintained customer relationships with senior executives.
  • I have maintained customer relationships with mid-level managers
  • I have maintained customer relationships with internal customers.
  • I have maintained customer relationships with faith-based groups.
  • I have maintained customer relationships with officials from volunteer organizations.
  • I have maintained customer relationships with elected officials.
  • None of the above.
10 From the list below, select the statement(s) that describe your experience providing customer service. Answer to this question is required
  • I have coordinated/conducted meetings with managers and staff to ensure customers’ needs are met.
  • I have established priorities to meet customer needs.
  • I have evaluated and modified services to ensure quality customer service.
  • I have directly investigated and resolved customer issues.
  • I have provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above
11 Select the statements that describe your experience developing effective internal and external working relationships. Answer to this question is required
  • I have demonstrated ability to build constructive relationships with customers, peers, supervisors, managers and subordinates.
  • I have taken calculated risks to improve performance, developing innovations, or achieve challenging goals.
  • I have acted decisively and appropriately during crisis.
  • I have taken action to evaluate and improve practices and avoid future problems.
  • None of the above.
12 Which response best describes your ability to work in a Team environment in your immediate office and outside? Answer to this question is required
  • I have led teams or work groups and motivated others towards goal accomplishment.
  • I have participated as a team member with some involvement in motivating others towards goal accomplishment.
  • I have consistently developed and sustained cooperative working relationships with others.
  • None of the above.

Grade: All Grades

All FEMA employees are subject to 24-hour on-call in the event of an emergency and all Federal employees may be subject to emergency deployment. In the event of an emergency deployment, travel requirements may be extensive in nature (weeks to months), with little advance notice, and may require relocation to emergency sites, some of which are quite austere. The length of deployment may last anywhere from days to months, depending upon the nature of the emergency or disaster.
Every FEMA employee is considered an emergency manager and each employee has regular and recurring emergency management responsibilities, although not every position requires routine deployment to disaster sites. Your emergency management duties may vary depending on the needs of the Agency, your particular skills, and certain personal circumstances. All positions may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.
1 Are you able to meet this commitment? Answer to this question is required
  • Yes
  • No
2 3225314 Current and former Stafford Act employees who can document 64 or more hours of paid time, per pay period, with no breaks in service* for 78 or more consecutive pay periods since August 1, 2014 are eligible to be considered for this Merit Promotion Job Opportunity Announcement.  Do you meet this eligibility standard? (*Note: A “break in service” is defined as 3 or more days in non-pay status, except as allowed under 5 CFR § 315.201(b)(3)(ii) for special circumstances such as military deployment, etc.). Answer to this question is required
  • Yes
  • No
3107226 Please note that effective January 1, 2010, the Office of Personnel Management (OPM) must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or non-career SES employee in the Executive Branch, you must disclose this information to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal service.
3 3107228 Are you currently serving, or have served within the last five years, as a political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employee in the Executive Branch? Answer to this question is required
  • Yes
    3.1 3107314 Please provide the following information regarding your political appointment(s): 1. Official Title of Position; 2. Type of Appointment (i.e. Schedule A, Schedule C, or non-career SES); 3. Name of Agency; 4. Date Position began; and 5. Date Position ended Maximum length of 1000 characters.
  • No
4 3117590 How did you hear about this Federal Emergency Management Agency (FEMA) job opportunity? Answer to this question is required
  • FEMA.gov
  • USAJobs
  • Monster
  • Indeed
  • Zip Recruiter
  • Facebook
  • Twitter
  • LinkedIn
  • Employment Office
  • Job Fair
  • Professional Organization
  • FEMA Recruiter
  • Newspaper
  • Radio
  • Through my college or university
  • FEMA Employee
  • DHS/FEMA Hiring Event
  • Other
    4.1 3095446 Please specify how you learned about this Federal Emergency Management Agency job opportunity. Maximum length of 250 characters.
5 3176176 Are you applying for consideration under the Land Management Workforce Flexibility Act? Answer to this question is required
  • Yes
    5.1 3176178 I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to determine my eligibility for consideration under the Land Management Workforce Flexibility Act. 
    • Yes
    • No
  • No
6 3225319  Are you applying for consideration as a current or former competitive service time-limited employee of a U.S. Department of Defense (DOD) Industrial Base Facility or Major Range and Test Facilities Base(s) under provisions contained in Section 1132 of Public Law (P.L.) 114-328? Answer to this question is required
  • Yes
    6.1

    I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to document my eligibility.  I also understand that eligibility requirements validation will be conducted by FEMA Human Resources personnel prior to appointment.

    • Yes
    • No
  • No
7 3125488 I understand the resume I have submitted for this position will be thoroughly reviewed to determine whether my experience and/or educational background is sufficient to meet basic and/or specialized experience requirements as outlined in this announcement. I also understand that if the information provided in my resume is not sufficient to support my responses to the vacancy announcement questions, it will affect the overall assessment of my application package. I understand a high self-assessment in the application questions that is not supported by information in my resume may prevent me from being found best qualified, in which case my application will not be referred to the selecting official. Answer to this question is required
  • Yes
  • No
8 3125489 I acknowledge that I have reviewed the Required Documents section of this announcement to determine which documents, if any, I need to provide in support of this application. Answer to this question is required
  • Yes
    8.1 3149447 I understand that if I do not submit all REQUIRED documents that are complete, openable and readable by the closing date, it will affect the overall assessment of my application package.
    • Yes
    • No
  • No
9 Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position Answer to this question is required
  • Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
  • No. I do not accept this agreement and/or I no longer wish to be considered for this position.