Skip to main content

Vacancy Details

Grade: 13

1 3154429 GS-13: Do you have one year of specialized experience, equivalent to the GS-12 level, which includes IT-related experience demonstrating the following competencies: ATTENTION TO DETAIL; CUSTOMER SERVICE; ORAL COMMUNICATION; and, PROBLEM SOLVING, as defined in the vacancy announcement? NOTE: This information must be supported in your resume to be considered for the position. Answer to this question is required
  • Yes
  • No
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 In the list below, which areas are you most proficient in? (Choose all that apply) Answer to this question is required
  • Information data retention and replication.
  • IT server management in a virtual environment.
  • Telecom management in an enterprise environment such as: Avaya phone switch configuration, digital, analog, VOIP and Avaya soft phone client configuration.
  • Network configuration, monitoring or management.
  • Information security testing, laws, regulation, or policies/requirements.
  • Active Directory, computer resource management, and/or technical support of commercial off-the-shelf products.
  • IT system engineering, design or configuration.
  • IT Policy & Procedure development or implementation.
  • IT hardware or software procurement.
  • None of the above
4 IT Specialists provide advice and guidance on a wide range of complex IT issues including new systems implementation, system upgrades/modifications and/or security regulations and requirements. From the choices below, please select all that apply. Answer to this question is required
  • I have provided accurate information and assistance to customers regarding available PC and telecommunications products and/or services.
  • I have consulted with customers to identify and specify requirements.
  • I have developed overall functional and systems requirements and specifications.
  • I have defined systems scope and objectives, ensuring the integration of all systems components (i.e., procedures, databases, policies, software, and hardware)
  • have analyzed and developed solutions to IT integration/inoperability issues.
  • I have analyzed, tested and evaluated IT systems, networks, and/or data.
  • I have designed, developed and/or managed systems that meet current and future business requirements.
  • I have ensured the thorough application of and/or applied information security/ information assurance policies, principles, and practices to the systems analysis process.
  • I have analyzed reported problems and distinguished between hardware, software, network and user-related problems.
  • I have provided needed guidance or training to end users to prevent problem recurrences.
  • I have performed requirements-analyses to define opportunities for new or improved business process solutions.
  • I have recommended the adoption of new or enhanced approaches in delivering optimal IT services/products.
  • I have developed cost estimates for new or modified systems.
  • I have developed new or modified local implementing instructions, operating procedures, user guides and/or training material.
  • I have conducted training for end users in a group setting.
  • None of the above.
5 3089842: From the list below, select the statement(s) that best describe(s) your experience in project management as it relates to systems administration. Answer to this question is required
  • I have coordinated project status updates.
  • I have served as a subject matter expert for an IT project.
  • I have led the implementation of a policy that addressed enterprise-wide systems.
  • I have led the implementation of a systems administration project.
  • I have developed a change management strategy for the launch of new services.
  • I have developed a plan to gather requirements from users across an organization.
  • I have presented a business case for the development of new systems.
  • None of the above.
6 3089841: From the list below, select the statement(s) that best describe(s) your experience assessing and recommending new technology. Answer to this question is required
  • I have worked with others to brainstorm new systems administration technology.
  • I have proactively proposed new technologies to fill system gaps.
  • I have analyzed proposed new technology to determine feasibility of implementation.
  • I have researched optimum hardware and software packages for new acquisition initiatives.
  • I have evaluated hardware and software packages to determine rejection or acceptance into the current network.
  • I have developed requirements for the acquisition of network hardware, software, and/or services.
  • I have analyzed a process as required for the implementation of new technology.
  • I have documented a process as required for the implementation of new technology.
  • None of the above.
7 From the choices below, please select all that describe your experience assuring information systems are being maintained in accordance with governing regulations. Answer to this question is required
  • I have monitored and evaluated IT systems/applications to ensure compliance with security requirements and policies.
  • I have evaluated, developed and implemented methods, procedures and guidance to protect information technology systems and applications.
  • I have managed virus protection software over a network to ensure, protect and restore information systems and network services and capabilities.
  • I have conducted risk and vulnerability assessments of planned and installed information systems to identify IT risks/vulnerability to attack from a variety of sources (e.g., espionage, disruption of services, destructive programs/ applications) and determined the level of IT protection needed.
  • I have planned and conducted security certification and accreditation reviews for installed systems or networks and assessed and advised on new or revised security measures and countermeasures based on the results of accreditation reviews.
  • I have assessed security events to determine impact and implemented corrective actions.
  • I have developed systems security contingency plans and disaster recovery procedures.
  • I have participated in network and systems design to ensure implementation of appropriate systems security policies.
  • I have evaluated the feasibility of new systems security and services.
  • None of the above.
8 From the statements below, please select the choices that best reflects your most current work experience: Answer to this question is required
  • Experience in working in a government agency in the IT Department.
  • Experience in writing policies and procedures on IT concepts, principles and standards.
  • Experience in analyzing statutory requirements against existing directives.
  • Experience in analyzing proposals, feasibility studies of current and future needs and trends.
  • Experience in assisting in writing policies and procedures on IT concepts, principles and standards.
  • Experience in proofing statutory requirements against existing directives.
  • Experience in reading proposals, feasibility studies of current and future needs and trends
  • Experience in IT security testing, laws, regulation, policies, and requirements.
  • I have no experience in these areas.
9 Select the statements below that describe your experience communicating. Answer to this question is required
  • I have experience communicating orally in an interpersonal setting.
  • I have experience speaking publicly during team meetings.
  • I have experience making presentations to small groups.
  • I have experience briefing managers.
  • I have experience making presentations to large audiences.
  • I have experience interacting with executive level staff.
  • I have experience speaking publicly for the purpose of communicating unfamiliar technical or abstract information.
  • I have experience speaking publicly in stressful and/or adversarial situations.
  • I have experience developing reports. And/or other forms of written communication which convey complex and unfamiliar technical information in a form readily understandable by a general audience.
  • I have formal training and/or work experience in risk or crisis communications.
  • I have experience in oral communication concerning programs or projects that seek to promote behavioral change on the part of a general audience or the public.
  • I have experience in written communication concerning programs or projects that seek to promote behavioral change on the part of a general audience or the public.
  • None of the above
10 3088285 From the list below, select the statement(s) that best describe(s) your experience with various types of oral communication. Answer to this question is required
  • I have served as a primary point of contact on technical organization procedural matters.
  • I have served as a primary liaison to obtain and/or convey information program related information.
  • I have discussed issues encountered and presented viable solutions to problems external to my organization.
  • I have interpreted policy and regulations and responded to inquiries or requests for technical or time sensitive information.
  • I have explained non-technical information to others, both internal and external to my organization.
  • I have explained technical and complex information to others, both internal and external to my organization.
  • I have contacted others to obtain information.
  • I have developed delivered presentations to external audiences on technical work-related topics.
  • None of the above.
11 3088747 From the list below, select the statement(s) that best describe(s) your experience producing written documents. Answer to this question is required
  • I have prepared technically accurate and authoritative documents or portions of documents for approval and use by team leaders or project managers.
  • I have prepared technical documents or portions of technical documents in final format for supervisory concurrence.
  • I have prepared technically accurate documents or portions of documents in final format for review or issuance by senior-level managers or executives.
  • I have prepared technically accurate documents or portions of documents for organization or agency-wide dissemination.
  • I have prepared documents or portions of documents for dissemination to partners within other agencies or organizations.
  • None of the above.
12 3088989 From the list below, select the statement(s) that best describe(s) your experience supporting customers. Answer to this question is required
  • I have responded to questions regarding standard and non-standard procedures.
  • I have verified documented customer requirements.
  • I have identified customer requirements.
  • I have identified and discussed technical challenges to customer needs.
  • I have discussed best practice approaches to address customer service requirements.
  • I have enforced compliance with policies or procedures.
  • I have provided feedback on customer documentation.
  • I have successfully resolved issues encountered involving difficult or uncooperative customers (or had difficult or uncooperative customers referred to me for action).
  • I have referred difficult or uncooperative customers to a supervisor or manager.
  • None of the above.
13 Select the choice(s) that describe(s) your typical approach in providing services and/or expertise to external persons, organizations or entities. Select all that apply. Answer to this question is required
  • I respond to inquiries and/or requests in a timely and thorough fashion.
  • I anticipate customer/client needs and pro actively reach out to offer help or suggestions.
  • I prepare briefings for internal management or external partners.
  • I anticipate customer/client needs and pro actively reach out to offer help or suggestions.
  • I prepare management responses to Federal or state elected officials (or equivalent)..
  • I implement training or educational opportunities for internal or external persons, organizations, or entities.
  • I develop training or educational opportunities for internal or external persons, organizations, or entities.
  • None of the above.
14 3089089 From the list below, select the statement(s) that best describe(s) your experience working with others to achieve team goals. Answer to this question is required
  • I have coordinated assignments for project team members based on factors such as project interests, strengths, and competing workloads.
  • I have coordinated project team members in preparing communication materials.
  • I have promoted cooperation among project team members from diverse backgrounds and/or organizations.
  • I have assisted one or more work team members by completing their tasks when they had a heavy workload.
  • I have volunteered for assignments during team meetings.
  • None of the above.
15 Select the statement(s) that represent the duties you have performed to ensure success in the work being accomplished. Answer to this question is required
  • Set team goals.
  • Reviewed the work of team members.
  • Set program or project goals and objectives.
  • Monitored program and/or organizational accomplishments.
  • Tracked program-related performance measures.
  • Established program delivery cost controls.
  • Established quality control and quality assurance processes.
  • Set due dates.
  • Planned and adjusted work operations to meet changing requirements within available resources.
  • Led a team or group with various levels of experience, skills, orientation, or perspective.
  • Established office policies, standard operating procedures, etc. for my work unit.
  • Prepared schedules for completion of work.
  • Assigned work to team members based on priorities.
  • None of the above.

Grade: All Grades

All FEMA employees are subject to 24-hour on-call in the event of an emergency and all Federal employees may be subject to emergency deployment. In the event of an emergency deployment, travel requirements may be extensive in nature (weeks to months), with little advance notice, and may require relocation to emergency sites, some of which are quite austere. The length of deployment may last anywhere from days to months, depending upon the nature of the emergency or disaster.
Every FEMA employee is considered an emergency manager and each employee has regular and recurring emergency management responsibilities, although not every position requires routine deployment to disaster sites. Your emergency management duties may vary depending on the needs of the Agency, your particular skills, and certain personal circumstances. All positions may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.
1 Are you able to meet this commitment? Answer to this question is required
  • Yes
  • No
2 3225314 Current and former Stafford Act employees who can document 64 or more hours of paid time, per pay period, with no breaks in service* for 78 or more consecutive pay periods since August 1, 2014 are eligible to be considered for this Merit Promotion Job Opportunity Announcement.  Do you meet this eligibility standard? (*Note: A “break in service” is defined as 3 or more days in non-pay status, except as allowed under 5 CFR § 315.201(b)(3)(ii) for special circumstances such as military deployment, etc.). Answer to this question is required
  • Yes
  • No
3107226 Please note that effective January 1, 2010, the Office of Personnel Management (OPM) must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or non-career SES employee in the Executive Branch, you must disclose this information to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal service.
3 3107228 Are you currently serving, or have served within the last five years, as a political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employee in the Executive Branch? Answer to this question is required
  • Yes
    3.1 3107314 Please provide the following information regarding your political appointment(s): 1. Official Title of Position; 2. Type of Appointment (i.e. Schedule A, Schedule C, or non-career SES); 3. Name of Agency; 4. Date Position began; and 5. Date Position ended Maximum length of 1000 characters.
  • No
4 3117590 How did you hear about this Federal Emergency Management Agency (FEMA) job opportunity? Answer to this question is required
  • FEMA.gov
  • USAJobs
  • Monster
  • Indeed
  • Zip Recruiter
  • Facebook
  • Twitter
  • LinkedIn
  • Employment Office
  • Job Fair
  • Professional Organization
  • FEMA Recruiter
  • Newspaper
  • Radio
  • Through my college or university
  • FEMA Employee
  • DHS/FEMA Hiring Event
  • Other
    4.1 3095446 Please specify how you learned about this Federal Emergency Management Agency job opportunity. Maximum length of 250 characters.
5 3176176 Are you applying for consideration under the Land Management Workforce Flexibility Act? Answer to this question is required
  • Yes
    5.1 3176178 I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to determine my eligibility for consideration under the Land Management Workforce Flexibility Act. 
    • Yes
    • No
  • No
6 3225319  Are you applying for consideration as a current or former competitive service time-limited employee of a U.S. Department of Defense (DOD) Industrial Base Facility or Major Range and Test Facilities Base(s) under provisions contained in Section 1132 of Public Law (P.L.) 114-328? Answer to this question is required
  • Yes
    6.1

    I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to document my eligibility.  I also understand that eligibility requirements validation will be conducted by FEMA Human Resources personnel prior to appointment.

    • Yes
    • No
  • No
7 3125488 I understand the resume I have submitted for this position will be thoroughly reviewed to determine whether my experience and/or educational background is sufficient to meet basic and/or specialized experience requirements as outlined in this announcement. I also understand that if the information provided in my resume is not sufficient to support my responses to the vacancy announcement questions, it will affect the overall assessment of my application package. I understand a high self-assessment in the application questions that is not supported by information in my resume may prevent me from being found best qualified, in which case my application will not be referred to the selecting official. Answer to this question is required
  • Yes
  • No
8 3125489 I acknowledge that I have reviewed the Required Documents section of this announcement to determine which documents, if any, I need to provide in support of this application. Answer to this question is required
  • Yes
    8.1 3149447 I understand that if I do not submit all REQUIRED documents that are complete, openable and readable by the closing date, it will affect the overall assessment of my application package.
    • Yes
    • No
  • No
9 Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position Answer to this question is required
  • Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
  • No. I do not accept this agreement and/or I no longer wish to be considered for this position.