Skip to main content

Vacancy Details

Grade: 13

1 GS-13: Do you have one year of specialized experience, equivalent to the GS-12 level, as defined in the vacancy announcement? Answer to this question is required
  • Yes
  • No
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 Select the statement(s) that best describes your experience with communication. Answer to this question is required
  • I have experience instructing others on procedural requirements
  • I have experience serving in a liaison capacity.
  • I have experience responding to inquiries or requests for information.
  • I have experience explaining technical and non-technical information.
  • I have experience contacting others in order to gather information.
  • None of the above
4 Select all of the listed duties below that you have performed as a regular and recurring part of your job duties. Answer to this question is required
  • Develop policies and make recommendations regarding the dissemination of information to correct misperceptions and enhance public understanding.
  • Arrange and manage media interviews and press conferences.
  • Develop and execute communication plans and outreach strategies.
  • Monitor the dissemination of information.
  • Review press articles / stories and other informational material.
  • Develop and deliver crisis communication associated with incidents and accidents of an organization.
  • None of the above.
5 Do you have experience gathering information from others to respond to a media query on a deadline? Answer to this question is required
  • Yes
  • No
6 Select the area(s) that best reflect your experience developing a communications plan for an organization. (Select all that apply.) Answer to this question is required
  • Developed the initial statement
  • Developed key messages
  • Developed talking points
  • Developed proposed questions and answers
  • Determined time-lines for release of information
  • Determined metrics
  • Determined the target audience
  • None of the above
7 Select the choice(s) that reflect your experience with external audiences. Answer to this question is required
  • Served as an organization's spokesperson to respond to inquiries from the media.
  • Coordinated events and/or meetings with community groups.
  • Facilitated proactive media campaigns.
  • Analyzed news stories in order to predict information likely to be requested by media representatives.
  • None of the above.
8 Which of the following types of materials have you written, evaluated and edited? Answer to this question is required
  • Web content
  • Blogs
  • Tweets and Facebook posts
  • Communication or marketing plans
  • Policy guidance
  • Video or audio scripts
  • Brochures or other collateral
  • Fact sheets
  • Press releases
  • None of the above
9 3088742 From the list below, select the statement(s) that best describe(s) the communication activities you have performed on a regular or recurring basis at work. Answer to this question is required
  • I have met with outside organizations, executive officials, clients, or customers to present technical information.
  • I have represented a business line or organization at meetings as a subject matter expert.
  • I have responded to complex requests from colleagues, managers, or clients.
  • I have acted as primary liaison to another unit, department, or organization.
  • I have prepared final responses to public inquiries.
  • None of the above.
10 Please select all the responses that encompass your skill and experience. Answer to this question is required
  • (a) I regularly conduct oral briefings for senior leaders and can perform the task under pressure (with little advanced preparation time).
  • (b) I conducted oral briefings regarding complex information to interested parties that included audio/visual or other communication aid.
  • (c) I am responsible or accountable for preparing senior officials so they are able to deliver effective presentations to public or stakeholder groups to include preparing remarks or providing supporting documents.
  • (d) I can provide oral briefings to organizations and external stakeholders when given sufficient time to prepare.
  • (e) I understand how to prepare or manage up to senior staff, but have not done it on a regular basis.
  • (f.) None of the above.
11 From the list below, select the statement(s) that describe your experience providing customer service. Answer to this question is required
  • I have coordinated/conducted meetings with managers and staff to ensure customers’ needs are met.
  • I have established priorities to meet customer needs.
  • I have evaluated and modified services to ensure quality customer service.
  • I have directly investigated and resolved customer issues.
  • I have provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above
12 3088756 From the list below, select the statement(s) that best describe(s) your experience responding to customer requests. Answer to this question is required
  • I have determined required information required to be included in responses to customer requests.
  • I have used information I gathered to respond to customer requests.
  • I have led the coordination of responses to customer requests within my own project/program.
  • I have led the coordination of responses to customer requests that spanned multiple projects/programs.
  • None of the above.
13 3089019 From the list below, select the statement(s) that best describe(s) your experience representing your organization to others. Answer to this question is required
  • I have presented work information in public forums.
  • I have presented information on my organization’s goals in negotiations with representatives from other organizations.
  • I have represented my organization at an event attended by representatives from other organizations.
  • I have represented my organization as part of an inter-organization work group or team.
  • None of the above.
14 From the options below, please choose the answer(s) that describes your experience managing and resolving conflicts and disagreements and minimizing negative impact. Answer to this question is required
  • I have experience dealing with individuals who are difficult, hostile or distressed.
  • I have experience interacting and working with multiple levels of co-workers, supervisors and high level management.
  • I have experience identifying and responding to critical events with diplomacy and action.
  • I have experience staying with a position or plan of action until the desired objective was achieved or it was no longer reasonably attainable.
  • I have experience persuading others to accept findings, recommendations, changes or alternative viewpoints.
  • I have experience guiding individuals (subordinates, peers, superiors) or groups toward task accomplishment.
  • I have experience maintaining effectiveness in varying environments and with varying tasks, responsibilities, or people.
  • I have experience negotiating with others to reach agreement, settlement, consensus, compliance or a solution
  • None of the above.
15 3089090 From the list below, select the statement(s) that best describe(s) your experience supporting the achievement of team goals. Answer to this question is required
  • I have volunteered to provide assistance beyond my job duties when help was requested.
  • I have sought opportunities where I could contribute to achieving team goals.
  • I have collaborated with team members to complete assignments.
  • I have provided guidance to others to carry out assignments.
  • I have provided team updates to customers, management, or executives.
  • I have worked to minimize or address obstacles to accomplishing team goals.
  • None of the above.
16 Select the statements that describe your experience developing effective internal and external working relationships. Answer to this question is required
  • I have demonstrated ability to build constructive relationships with customers, peers, supervisors, managers and subordinates.
  • I have taken calculated risks to improve performance, developing innovations, or achieve challenging goals.
  • I have acted decisively and appropriately during crisis.
  • I have taken action to evaluate and improve practices and avoid future problems.
  • None of the above.

Grade: All Grades

All FEMA employees are subject to 24-hour on-call in the event of an emergency and all Federal employees may be subject to emergency deployment. In the event of an emergency deployment, travel requirements may be extensive in nature (weeks to months), with little advance notice, and may require relocation to emergency sites, some of which are quite austere. The length of deployment may last anywhere from days to months, depending upon the nature of the emergency or disaster.
Every FEMA employee is considered an emergency manager and each employee has regular and recurring emergency management responsibilities, although not every position requires routine deployment to disaster sites. Your emergency management duties may vary depending on the needs of the Agency, your particular skills, and certain personal circumstances. All positions may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.
1 Are you able to meet this commitment? Answer to this question is required
  • Yes
  • No
3107226 Please note that effective January 1, 2010, the Office of Personnel Management (OPM) must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or non-career SES employee in the Executive Branch, you must disclose this information to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal service.
2 3107228 Are you currently serving, or have served within the last five years, as a political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employee in the Executive Branch? Answer to this question is required
  • Yes
    2.1 3107314 Please provide the following information regarding your political appointment(s): 1. Official Title of Position; 2. Type of Appointment (i.e. Schedule A, Schedule C, or non-career SES); 3. Name of Agency; 4. Date Position began; and 5. Date Position ended Maximum length of 1000 characters.
  • No
3 3117590 How did you hear about this Federal Emergency Management Agency (FEMA) job opportunity? Answer to this question is required
  • FEMA.gov
  • USAJobs
  • Monster
  • Indeed
  • Zip Recruiter
  • Facebook
  • Twitter
  • LinkedIn
  • Employment Office
  • Job Fair
  • Professional Organization
  • FEMA Recruiter
  • Newspaper
  • Radio
  • Through my college or university
  • FEMA Employee
  • DHS/FEMA Hiring Event
  • Other
    3.1 3095446 Please specify how you learned about this Federal Emergency Management Agency job opportunity. Maximum length of 250 characters.
4 3125488 I understand the resume I have submitted for this position will be thoroughly reviewed to determine whether my experience and/or educational background is sufficient to meet basic and/or specialized experience requirements as outlined in this announcement. I also understand that if the information provided in my resume is not sufficient to support my responses to the vacancy announcement questions, it will affect the overall assessment of my application package. I understand a high self-assessment in the application questions that is not supported by information in my resume may prevent me from being found best qualified, in which case my application will not be referred to the selecting official. Answer to this question is required
  • Yes
  • No
5 3125489 I acknowledge that I have reviewed the Required Documents section of this announcement to determine which documents, if any, I need to provide in support of this application. Answer to this question is required
  • Yes
    5.1 3149447 I understand that if I do not submit all REQUIRED documents that are complete, openable and readable by the closing date, it will affect the overall assessment of my application package.
    • Yes
    • No
  • No
6 Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position Answer to this question is required
  • Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
  • No. I do not accept this agreement and/or I no longer wish to be considered for this position.