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Vacancy Details

Grade: 09

1 GS-9: Select the response that best describes your education and/or experience. Answer to this question is required
  • I possess at least one year (52 weeks) of specialized experience equivalent to the GS-7 level, as described above and in the vacancy announcement.
  • I have successfully completed a Master's or equivalent graduate degree (such as an LL.B. or J.D.) or at least two full years of progressively higher level graduate education leading to such a degree in a related field (Transcript required).
  • I possess a combination of specialized experience, as described in the vacancy announcement, and related graduate level education, beyond the first full year of graduate level study, that when combined, meet the qualification requirements for this position (Transcript required).
  • I do not meet any of the requirements as described above.
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 Have you worked with confidential or sensitive client/customer service data? Answer to this question is required
  • Yes
  • No
4 Please select the response(s) that best describe your ability to research, gather, interpret, compare, and analyze information in order to identify complex problems, make conclusions, report findings, and recommend detailed actions. Your resume must support the responses that you select below. Answer to this question is required
  • I have limited experience in conducting research, gathering, interpreting, comparing and analyzing information in order to identify complex problems, make conclusions, report findings, and recommend detailed actions. I received guidance from others with respect to completing work.
  • I conducted research on a recurring basis from a number of sources. With limited assistance, interpreted, compared and analyzed specific regulations, policies, and procedures in order to identify complex problems, make conclusions, report findings and recommend detailed actions.
  • I independently researched various sources on a regular and recurring basis in order to compile, interpret, compare and analyze specific regulations, policies, and procedures to identify complex problems, make conclusions, report findings and recommend detailed actions to resolve unprecedented situations.
  • None of the above.
5 Please select the response(s) that identify the types of written products you have prepared. Your resume must support the responses that you select below. Answer to this question is required
  • College term papers
  • Thesis
  • Settlement recommendation memoranda
  • Court Pleadings
  • Complaint forms
  • Procedures and guidelines
  • Legal memoranda
  • Discovery responses
  • Litigation Reports
  • Briefing papers
  • None of the above
6 Select the statement(s) that best describes your experience with communication. Answer to this question is required
  • I have experience instructing others on procedural requirements
  • I have experience serving in a liaison capacity.
  • I have experience responding to inquiries or requests for information.
  • I have experience explaining technical and non-technical information.
  • I have experience contacting others in order to gather information.
  • None of the above
7 3171646 From the following choices, identify those that reflect your experience in the area of customer service. Answer to this question is required
  • Coordinated/conducted meetings with managers and staff to ensure customer needs are met.
  • Evaluated and modified the services to improve and ensure quality customer service.
  • Directly investigated and resolved customer issues.
  • Provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above.
8 This position requires managing multiple assignments, conflicting priorities, and multi-tasking all while maintaining good customer service and meeting various deadlines. Check the one answer that is true of your experience and background. Answer to this question is required
  • I have demonstrated experience in managing cross-functional teams or groups involving all levels of management and employees while maintaining a client service focus, meeting competing deadlines, and solving legal issues concurrently.
  • I have demonstrated experience working with diverse teams or groups and their management while providing good client service, meeting deadlines, and solving legal issues.
  • None of the above.
9 3086058 From the list below, select the statement(s) that best describe(s) your experience building relationships to represent your organization. Answer to this question is required
  • I have communicated with individuals from other organizations to build networks.
  • I have coordinated with individuals from other organizations to conduct events.
  • I have coordinated with personnel from other organizations to discuss shared goals and/or promote collaborative work processes.
  • None of the above.
10 3086067 From the list below, select the statement(s) that best describe(s) your experience working with others to achieve team goals. Answer to this question is required
  • I have coordinated assignments for project team members based on factors such as project interests, strengths, and competing workloads.
  • I have coordinated project team members in preparing communication materials.
  • I have promoted cooperation among project team members from diverse backgrounds and/or organizations.
  • I have assisted one or more work team members by completing their tasks when they had a heavy workload.
  • I have volunteered for assignments during team meetings.
  • None of the above.
11 3089086 From the list below, identify the group(s) with whom you have experience developing collaborative relationships. Answer to this question is required
  • I have developed collaborative relationships with my work team.
  • I have developed collaborative relationships with my work unit or department.
  • I have developed collaborative relationships with another work unit or department in my agency or organization.
  • I have developed collaborative relationships with groups outside of my agency or organization.
  • None of the above.
12 3088251 From the list below, select the statement(s) that best describe(s) your experience supporting the achievement of team goals. Answer to this question is required
  • I have volunteered to provide assistance beyond my job duties when help was requested.
  • I have sought opportunities where I could contribute to achieving team goals.
  • I have collaborated with team members to complete assignments.
  • I have provided guidance to others to carry out assignments.
  • I have provided team updates to customers, management, or executives.
  • I have worked to minimize or address obstacles to accomplishing team goals.
  • None of the above.

Grade: 11

1 GS-11: Select the response that best describes your education and/or experience. Answer to this question is required
  • I possess at least one year (52 weeks) of specialized experience equivalent to the GS-9 level, as described above and in the vacancy announcement.
  • I have successfully completed a Ph.D. or equivalent doctoral degree or at least three full years of progressively higher level graduate education leading to such a degree or LL.M. in a related field (Transcript required).
  • I possess a combination of specialized experience, as described in the vacancy announcement, and related graduate level education, beyond the first two years of graduate level study, that when combined, meet the qualification requirements for this position (Transcript required).
  • I do not meet any of the requirements as described above.
2

3193998 Please indicate where and when you obtained each of the specialized experience requirements listed in the Qualifications section of this Job Opportunity Announcement. Include in your response: (1) the area of specialized experience; (2) the place of employment; and, (3) the specific dates of employment the experience was gained in MM/DD/YYYY - MM/DD/YYYY format. Your response must be supported by your resume.

Example: Experience in developing and delivering presentations and training; ABC Company; 10/01/2016 - 05/15/2018.

Maximum length of 5000 characters. Answer to this question is required
3 Please select the response(s) that best describe your experience with legal research and analysis. Your resume must support the responses that you select below Answer to this question is required
  • Analyzed complex legal issues as they relate to organizational operations or programs to make recommendations for attorneys.
  • Prepared legal memoranda or reports which include conclusions and recommendations to attorneys and senior management.
  • Performed legal research and analyses for correspondence, case summaries, and/or legal memoranda for attorneys
  • Conducted case specific research on Federal court cases utilizing Public Access to Court Electronic Records (PACER) system
  • Provided analysis and advice on flood insurance issues to streamline settlement processes.
  • None of the above.
4 Please select the response(s) that identify the types of written products you have prepared. Your resume must support the responses that you select below. Answer to this question is required
  • College term papers
  • Thesis
  • Settlement recommendation memoranda
  • Court Pleadings
  • Complaint forms
  • Procedures and guidelines
  • Legal memoranda
  • Discovery responses
  • Litigation Reports
  • Briefing papers
  • None of the above
5 Please select the response(s) that describe your experience with various legal and regulatory guidelines, documents, or laws that you read and/or interpret on a regular basis. Your resume must support the responses that you select below. Answer to this question is required
  • Federal and/or state civil statutes
  • Court dockets
  • Case law
  • National Flood Insurance Program statutes
  • Directives/policy statements
  • Executive Orders
  • None of the above
6 Please select the response(s) that best describe your ability to research, gather, interpret, compare, and analyze information in order to identify complex problems, make conclusions, report findings, and recommend detailed actions. Your resume must support the responses that you select below. Answer to this question is required
  • I have limited experience in conducting research, gathering, interpreting, comparing and analyzing information in order to identify complex problems, make conclusions, report findings, and recommend detailed actions. I received guidance from others with respect to completing work.
  • I conducted research on a recurring basis from a number of sources. With limited assistance, interpreted, compared and analyzed specific regulations, policies, and procedures in order to identify complex problems, make conclusions, report findings and recommend detailed actions.
  • I independently researched various sources on a regular and recurring basis in order to compile, interpret, compare and analyze specific regulations, policies, and procedures to identify complex problems, make conclusions, report findings and recommend detailed actions to resolve unprecedented situations.
  • None of the above.
7 Choose the statement(s) that best describe your writing skills used as a regular part of your job to support organizational goals and leadership. Answer to this question is required
  • I have successfully done work that regularly requires a detailed written work product on complex issues.
  • I have prepared a variety of written litigation documents such as settlement agreements, memoranda, letters and other correspondence, discovery requests, and pleadings with minimal supervision.
  • I have prepared a variety of legal documents and my work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
  • I am considered an expert in preparing all types of legal documents and my written work products are consistently error free.
  • I have supervised others who prepare written legal documents or am normally the person who is consulted by other workers to assist them the performance of this task.
  • I do not have experience independently preparing written legal documents.
8 Please select the statement(s) that describe your experience in communicating in writing. Answer to this question is required
  • I have prepared legal briefs, memoranda and/or opinions.
  • I have prepared legal analysis, summaries or justifications, investigative reports, and/or articles in writing for senior management.
  • I have answered or drafted responses to congressional correspondence, investigative reports, and/or audits.
  • I have not performed any of the above tasks.
9 Select the statement(s) that best describes your experience with communication. Answer to this question is required
  • I have experience instructing others on procedural requirements
  • I have experience serving in a liaison capacity.
  • I have experience responding to inquiries or requests for information.
  • I have experience explaining technical and non-technical information.
  • I have experience contacting others in order to gather information.
  • None of the above
10 3171646 From the following choices, identify those that reflect your experience in the area of customer service. Answer to this question is required
  • Coordinated/conducted meetings with managers and staff to ensure customer needs are met.
  • Evaluated and modified the services to improve and ensure quality customer service.
  • Directly investigated and resolved customer issues.
  • Provided customer service that was favorably recognized by a colleague, supervisor, or customer.
  • None of the above.
11 This position requires managing multiple assignments, conflicting priorities, and multi-tasking all while maintaining good customer service and meeting various deadlines. Check the one answer that is true of your experience and background. Answer to this question is required
  • I have demonstrated experience in managing cross-functional teams or groups involving all levels of management and employees while maintaining a client service focus, meeting competing deadlines, and solving legal issues concurrently.
  • I have demonstrated experience working with diverse teams or groups and their management while providing good client service, meeting deadlines, and solving legal issues.
  • None of the above.
12 Have you worked with confidential or sensitive client/customer service data? Answer to this question is required
  • Yes
  • No
13 3086058 From the list below, select the statement(s) that best describe(s) your experience building relationships to represent your organization. Answer to this question is required
  • I have communicated with individuals from other organizations to build networks.
  • I have coordinated with individuals from other organizations to conduct events.
  • I have coordinated with personnel from other organizations to discuss shared goals and/or promote collaborative work processes.
  • None of the above.
14 3086067 From the list below, select the statement(s) that best describe(s) your experience working with others to achieve team goals. Answer to this question is required
  • I have coordinated assignments for project team members based on factors such as project interests, strengths, and competing workloads.
  • I have coordinated project team members in preparing communication materials.
  • I have promoted cooperation among project team members from diverse backgrounds and/or organizations.
  • I have assisted one or more work team members by completing their tasks when they had a heavy workload.
  • I have volunteered for assignments during team meetings.
  • None of the above.
15 3089086 From the list below, identify the group(s) with whom you have experience developing collaborative relationships. Answer to this question is required
  • I have developed collaborative relationships with my work team.
  • I have developed collaborative relationships with my work unit or department.
  • I have developed collaborative relationships with another work unit or department in my agency or organization.
  • I have developed collaborative relationships with groups outside of my agency or organization.
  • None of the above.
16 3088251 From the list below, select the statement(s) that best describe(s) your experience supporting the achievement of team goals. Answer to this question is required
  • I have volunteered to provide assistance beyond my job duties when help was requested.
  • I have sought opportunities where I could contribute to achieving team goals.
  • I have collaborated with team members to complete assignments.
  • I have provided guidance to others to carry out assignments.
  • I have provided team updates to customers, management, or executives.
  • I have worked to minimize or address obstacles to accomplishing team goals.
  • None of the above.

Grade: All Grades

All FEMA employees are subject to 24-hour on-call in the event of an emergency and all Federal employees may be subject to emergency deployment. In the event of an emergency deployment, travel requirements may be extensive in nature (weeks to months), with little advance notice, and may require relocation to emergency sites, some of which are quite austere. The length of deployment may last anywhere from days to months, depending upon the nature of the emergency or disaster.
Every FEMA employee is considered an emergency manager and each employee has regular and recurring emergency management responsibilities, although not every position requires routine deployment to disaster sites. Your emergency management duties may vary depending on the needs of the Agency, your particular skills, and certain personal circumstances. All positions may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.
1 Are you able to meet this commitment? Answer to this question is required
  • Yes
  • No
2 3225314 Current and former Stafford Act employees who can document 64 or more hours of paid time, per pay period, with no breaks in service* for 78 or more consecutive pay periods since August 1, 2014 are eligible to be considered for this Merit Promotion Job Opportunity Announcement.  Do you meet this eligibility standard? (*Note: A “break in service” is defined as 3 or more days in non-pay status, except as allowed under 5 CFR § 315.201(b)(3)(ii) for special circumstances such as military deployment, etc.). Answer to this question is required
  • Yes
  • No
3107226 Please note that effective January 1, 2010, the Office of Personnel Management (OPM) must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employees in the Executive Branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or non-career SES employee in the Executive Branch, you must disclose this information to the Human Resources Office. Failure to disclose this information could result in disciplinary action including removal from Federal service.
3 3107228 Are you currently serving, or have served within the last five years, as a political Schedule A, Schedule C, or non-career Senior Executive Service (SES) employee in the Executive Branch? Answer to this question is required
  • Yes
    3.1 3107314 Please provide the following information regarding your political appointment(s): 1. Official Title of Position; 2. Type of Appointment (i.e. Schedule A, Schedule C, or non-career SES); 3. Name of Agency; 4. Date Position began; and 5. Date Position ended Maximum length of 1000 characters.
  • No
4 3117590 How did you hear about this Federal Emergency Management Agency (FEMA) job opportunity? Answer to this question is required
  • FEMA.gov
  • USAJobs
  • Monster
  • Indeed
  • Zip Recruiter
  • Facebook
  • Twitter
  • LinkedIn
  • Employment Office
  • Job Fair
  • Professional Organization
  • FEMA Recruiter
  • Newspaper
  • Radio
  • Through my college or university
  • FEMA Employee
  • DHS/FEMA Hiring Event
  • Other
    4.1 3095446 Please specify how you learned about this Federal Emergency Management Agency job opportunity. Maximum length of 250 characters.
5 3176176 Are you applying for consideration under the Land Management Workforce Flexibility Act? Answer to this question is required
  • Yes
    5.1 3176178 I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to determine my eligibility for consideration under the Land Management Workforce Flexibility Act. 
    • Yes
    • No
  • No
6 3225319  Are you applying for consideration as a current or former competitive service time-limited employee of a U.S. Department of Defense (DOD) Industrial Base Facility or Major Range and Test Facilities Base(s) under provisions contained in Section 1132 of Public Law (P.L.) 114-328? Answer to this question is required
  • Yes
    6.1

    I understand if I am selected, I will be required to submit copies of my Notification of Personnel Actions (SF-50’s) and performance appraisals for each period of employment being used to document my eligibility.  I also understand that eligibility requirements validation will be conducted by FEMA Human Resources personnel prior to appointment.

    • Yes
    • No
  • No
7 3125488 I understand the resume I have submitted for this position will be thoroughly reviewed to determine whether my experience and/or educational background is sufficient to meet basic and/or specialized experience requirements as outlined in this announcement. I also understand that if the information provided in my resume is not sufficient to support my responses to the vacancy announcement questions, it will affect the overall assessment of my application package. I understand a high self-assessment in the application questions that is not supported by information in my resume may prevent me from being found best qualified, in which case my application will not be referred to the selecting official. Answer to this question is required
  • Yes
  • No
8 3125489 I acknowledge that I have reviewed the Required Documents section of this announcement to determine which documents, if any, I need to provide in support of this application. Answer to this question is required
  • Yes
    8.1 3149447 I understand that if I do not submit all REQUIRED documents that are complete, openable and readable by the closing date, it will affect the overall assessment of my application package.
    • Yes
    • No
  • No
9 Please take this opportunity to review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to this questionnaire for accuracy, and verify that your responses accurately describe your current level of experience and capability. Failure to agree to the statement below will disqualify you from further consideration for the position Answer to this question is required
  • Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from further consideration.
  • No. I do not accept this agreement and/or I no longer wish to be considered for this position.