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Grade: 13

GS-13: Applicants must meet the basic qualification requirements that follow to qualify for this position. Carefully read all possible answers before selecting a response. Choose the one answer that best describes your IT related experience and specialized experience and indicate your response below: (See the Qualifications Section of the vacancy announcement for additional information.)
A.) I have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below and as described in the vacancy announcement:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail;
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately;
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations; AND
I have at least 1 full year of specialized experience as described in the Qualifications section of this vacancy announcement. This experience is equivalent to at least the GS-12 level in the Federal service.
B.) I do not meet any of the requirements described above.
NOTE: Experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
1 GS-13: Based on your review of the basic qualification requirements listed above, choose the corresponding letter that best describes your education or experience.
  • A
  • B - I do not meet any of the requirements described above.
Please note that ALL applicants must submit a resume online and complete the entire application process to be considered for this position. Ensure that your resume, which is the basis for determining if you qualify for this position, thoroughly supports your responses to the below job specific assessment questions and that it contains the names, titles, beginning and ending dates of employment (month/year), and names and phone numbers of your current and/or previous supervisor(s). Your resume must contain the information outlined in the Applying for a Federal Job pamphlet (OF-510) http://careers.state.gov/forms/of0510.pdf
2 I understand that the responses provided in this questionnaire must be fully supported by my resume. I further understand that my resume must be detailed and highlight my most relevant and significant work experience (to include starting and ending dates of employment for each position held) and education (if applicable) as it relates to this job opportunity. My failure to do so will result in me being rated "Ineligible" or "Not Qualified" for this position.
  • Yes
  • No

Grade: All Grades

1 Which of the following choices best represents your experience with applying program management principles, methods, and practices? Answer to this question is required
  • I have developed and adhered to a project plan
  • I have managed a multidisciplinary team
  • I have received an award / recognition for program performance
  • I have developed and adhered to a program budget
  • I have delivered a significant program management result
  • None of the above
2 Which of the following choices best describes your experience managing resources? Answer to this question is required
  • I have no experience managing resources
  • I have managed resources at the office level
  • I have managed resources at the division level
  • I have managed resources at the enterprise level
3 Which of the following have you done as a routine part of your professional work experience? Answer to this question is required
  • Establish priorities among multiple projects.
  • Establish timelines for multiple projects.
  • Close out projects.
  • Start up and manage projects through completion.
  • Establish and monitor project progress.
  • Meet deadlines.
  • Use project management software.
  • Make resource decisions for competing projects.
  • Assign tasks and/or monitor performance.
  • Anticipate and resolve problems.
  • None of the above.
4 Which of the following choices best describes your work experience in a team environment? Answer to this question is required
  • I have no experience working in teams
  • I have worked effectively as part of a team in meeting common team goals
  • I have frequently worked in team environments and have led teams in non-work related activities
  • I occasionally work in team environments and have led teams in work-related projects
  • I regularly lead teams in work-related projects
5 I have provided leadership in my organization in the following ways: Answer to this question is required
  • Identified and implemented ways to eliminate or reduce significant barriers to meeting business objectives, promoting team-building, or improvement of business practices.
  • Provided input on activities as a non-supervisory senior staff advisor or member of a special project team.
  • Facilitated or mediate a conflict resolution involving workplace disputes.
  • Served as workplace mentor, advisor or trainer for new employees.
  • Served on an agency task force or member of an agency planning team.
  • I have performed none of the above.
6 Indicate the extent to which you have analyzed operations, policies or procedures and made recommendations to increase operational efficiency. Answer to this question is required
  • I have no experience, education, or training in performing this task.
  • I have completed formal education or training in performing this task, but have not yet performed this task on the job.
  • I have performed this task on the job under close supervision by a supervisor, manager or senior employee to ensure compliance with correct procedures.
  • I have performed this task as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task, and (or) others have consulted me as an expert for assistance in performing his task.
7 Please indicate which of the following types of activities / tasks you have performed as part of your work experience. Answer to this question is required
  • Supported the development of a budget for an organization or business unit.
  • Coordinated the activities of an organization in developing a budget.
  • Developed and presented budget requests with supporting justifications.
  • Engaged in the Strategic / Tactical Planning process.
  • Consolidated budgets for multiple operating units / organizations.
  • Developed collateral material in support and justification of a budget.
  • Recommended the allocation of resources.
  • Applied financial analysis techniques to determine effect of strategic / tactical decisions.
  • Used financial software and systems for developing budgets / forecasting.
  • Performed local, state, and/or Federal budgeting.
  • Managed the budgeting process of a large complex organization.
  • Presented and justified the request for budgeted resources for an organization.
  • None of the above
8 What is your level of experience with project management? Answer to this question is required
  • I have no coursework or practical experience in project management
  • I have coursework in project management, but no practical experience
  • I have been a member of a long-term project team
  • I have had responsibility for managing one project of moderate length (i.e. 6 months or less)
  • I have had responsibility for managing one long-term project (i.e., greater than one year)
  • I have had responsibility for managing several long-term projects (i.e., greater than one year)
9 Please select the response that best describes your highest level of knowledge of computer systems and software that enhances financial management and planning. Answer to this question is required
  • I have no experience, education, or training with computer systems and software that enhances financial management and planning.
  • I have completed formal education or training in computer systems and software that enhances financial management and planning, but have not yet applied it on the job.
  • I have used computer systems and software that enhances financial management and planning on the job under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures.
  • I have used computer systems and software that enhances financial management and planning as a regular part of a job, independently and usually without review by a supervisor, manager, or senior employee.
  • Using computer systems and software that enhances financial management and planning has been a central or major part of my work. I have performed this task routinely and independently.
  • I have trained others in using computer systems and software that enhances financial management and planning and (or) others have consulted me as an expert.
10 Select the description that BEST represents your highest level of experience in interacting with various groups and individuals: Answer to this question is required
  • Experience that involves routinely working with external management officials to resolve unique or complex issues in a way that reflects a partnership or shared problem solving, such as sharing options and initiating ongoing contacts with managers to foster strong working relationships.
  • Experience that involves routinely working with internal managers to resolve issues and problems that arise on a daily basis. This involves briefing managers on new or revised regulations and discussing policy alternatives.
  • Experience that involves routinely educating, advising, or participating in meetings with groups or individuals when contacted to address issues or problems. This includes developing rapport and establishing credibility to resolve issues that are mutually satisfactory to programs and all parties.
  • Experience that involves explaining agency policies and regulations and providing background of the rationale for such policies, and using negotiating techniques to ensure full compliance.
  • None of the above apply.
11 Which of the following best describes your experience integrating information from a variety of sources in order to make decisions? Answer to this question is required
  • I have no experience performing these tasks
  • I have training or education directly related to these tasks, but I have not performed them on the job
  • I have performed these tasks on the job under the direction of a supervisor or other employee
  • I have performed these tasks on the job without the review of a supervisor
  • I am experienced in performing these tasks and providing guidance and supervision to others in these areas
12 Select the answer choice that BEST describes your level of experience in evaluating information technology operations, equipment, polices and/or procedures: Answer to this question is required
  • I have education or training in evaluating information technology operations, equipment, polices and/or procedures.
  • I have limited experience in evaluating information technology operations, equipment, polices and/or procedures.
  • I have assisted others in evaluating information technology operations, equipment, polices and/or procedures in relation to program plans, applicable policies, regulations, standard operating procedures, and industry standards.
  • I have independently evaluated information technology operations, equipment, polices and/or procedures in relation to program plans, applicable policies, regulations, standard operating procedures, and industry standards.
  • I have independently evaluated and made recommendations for information technology operations, equipment, polices and/or procedures involving unique or difficult situations which differ in kind and level of complexity and for which standard policies, regulations, operating procedures or guidelines do not adequately apply.
  • I have independently evaluated current conditions, made recommendations, implemented solutions, and monitored and evaluated results for information technology operations, equipment, polices and/or procedures involving unique or difficult situations which differ in kind and level of complexity, and for which standard policies, regulations, operating procedures or guidelines do not adequately apply.
  • None of the above.
13 From the following list of interpersonal communication skills, please identify those that you have routinely and successfully applied? Answer to this question is required
  • Facilitate the amicable resolution of competing or conflicting interests among parties whose cooperation is needed to meet an objective.
  • Interact effectively in situations where frequent changes, delays, or unexpected events arise that cause major shifts in priorities, timetables, or work assignments.
  • Provide direction, guidance, or instruction to staff.
  • Persuade and/or inspire others to adopt new methods, procedures, or techniques to improve operations.
  • Diffuse confrontational situations with people who are difficult, hostile, or distressed.
  • Develop trusting, productive working relationships with subordinates, colleagues, and supervisors to achieve goals and objectives.
  • Work cooperatively with others as a team to achieve a project or program goal.
  • Identify common interests.
  • None of the above.
14 Which of the following choices best describes your experience applying legislation, statutes, policies and/or regulations to Information Technology? Answer to this question is required
  • I have no experience performing this task
  • I have had education or training in performing this task
  • I have performed this task with supervision (e.g., research assistant, intern)
  • I have performed this task as part of a team (e.g., coauthor, team member)
  • I have independently performed this task (e.g., sole author or team leader)
15 Which of the following best reflect your ability to perform quantitative analysis and evaluation? Answer to this question is required
  • I have no education, training, or experience in this area.
  • I have formal undergraduate level education / training in this area. However, I have not yet performed quantitative analysis and evaluation in a work situation.
  • I have formal graduate level education / training in this area. However, I have not yet performed quantitative analysis and evaluation in work situations.
  • I have formal education / training and work experience in performing quantitative analysis and evaluation.
  • I have performed quantitative analysis and evaluation on the job under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures.
  • I have performed quantitative analysis and evaluation as a regular part of a job, independently and usually without review by a supervisor, manager, or senior employee.
  • Performing quantitative analysis and evaluation has been a central or major part of my work. I have performed this taks routinely and independently.
  • I have trained others in performing quantitative analysis and evaluation and (or) others have consulted me as an expert for assistance.
16 Which of the following choices BEST describes your experience with the analysis of technology hardware and software solutions that meet the business needs of an organization? Answer to this question is required
  • I have no experience analyzing business needs for technology hardware or software solutions.
  • I have training or education in analyzing business needs for technology hardware and software solutions, but have no work experience in this area.
  • I have performed individual tasks related to analyzing business needs for technology hardware and software solutions under the direction of a supervisor or senior employee.
  • I have assisted with the overall analysis of technology hardware and software solutions for a project.
  • I have led an analysis project related to business needs for technology hardware and software.