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Grade: 12

1 GS-12: Choose the one answer that best describes your experience as related to the basic qualification requirements for this position. Before answering this question see the experience requirements described under the Qualifications section of the vacancy announcement. Answer to this question is required
  • I have at least one year of specialized experience that has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position as described in the vacancy announcement. This experience is related to the work of the position and equivalent to at least the GS-11 level in the Federal service.
  • My experience does not match the choice above.
2 I understand that the responses provided in this questionnaire must be fully supported by my resume. I further understand that my resume must be detailed and highlight my most relevant and significant work experience (to include starting and ending dates of employment for each position held) and education (if applicable) as it relates to this job opportunity. My failure to do so will result in me being rated "Ineligible" or "Not Qualified" for this position. Answer to this question is required
  • Yes
  • No
Please note that ALL applicants must submit a resume online and complete the entire application process to be considered for this position. Ensure that your resume, which is the basis for determining if you qualify for this position, thoroughly supports your responses to the below job specific assessment questions and that it contains the names, titles, beginning and ending dates of employment (month/year), and names and phone numbers of your current and/or previous supervisor(s). Your resume must contain the information outlined in the Applying for a Federal Job pamphlet (OF-510) http://careers.state.gov/forms/of0510.pdf
3 From the list below, select the activities that you have performed that demonstrate your knowledge of administrative laws, rules, regulations, policies, and/or procedures: Answer to this question is required
  • Made travel arrangements.
  • Prepared travel orders.
  • Applied security procedures / protocols (e.g., storage of classified information, use of classified systems or equipment).
  • Developed or implemented evacuation policies, procedures and/or guidelines.
  • Developed or implemented emergency preparedness guidelines.
  • None of the above.
4 From the list below, select all of the tasks that you have performed to organize and control documents or correspondence: Answer to this question is required
  • Used a pre-established, standardized document and records filing system.
  • Handled records in accordance with employer`s policies and regulations.
  • Logged and established routing and suspense dates for incoming correspondence.
  • Organized a body of correspondence and/or documents in proper sequence to facilitate review by other parties.
  • Utilized computer software for document management (e.g., storage, retrieval, distribution).
  • None of the above.
5 Please select the one response that best describes your experience in handling written material. Answer to this question is required
  • I review incoming material, documents, or mail for completeness and file or route materials according to instructions.
  • I review incoming material, documents, or mail and determine proper disposition or routing based on established assignments or areas.
  • I screen incoming material, documents, or mail and determine proper disposition or routing based on my understanding of the subject or content. I send routine acknowledgements to certain inquiries.
  • I screen incoming material, documents, or mail and determine appropriate action. I send routine replies based upon nature of inquiry. I locate and attach related material to items that must be assigned to others for action.
  • None of the above.
6 Which of the following choices BEST describes your experience preparing briefing notes, reports, or other written documents to communicate pertinent program issues, policies and recommendations? Answer to this question is required
  • I have no education, training or experience in performing this task.
  • I have completed formal education or training in performing this task, but have not yet performed this task on the job.
  • I have performed this task on the job under close supervision by a supervisor or senior employee.
  • I have performed this task as a regular part of my job, independently and usually without review by a supervisor or senior employee.
  • This task has been a major part of my work. I am highly skilled at performing this task and I have supervised or trained others in performance of this task and/or others have consulted me as an expert for assistance.
7 From the following list, indicate the type(s) of office support services for which you have experience: Answer to this question is required
  • Maintain calendars for senior level officials.
  • Administer Time and Attendance.
  • Arrange travel and transportation.
  • Purchase office supplies.
  • Locate and compile information for reports / briefings.
  • Create spreadsheets using various office software.
  • Edit / modify word processing documents.
  • Maintain office organization charts, telephone directories and manuals.
  • Establish and maintain office files and records for retrieval, reference, and storage in compliance with files maintenance and disposition schedules.
  • None of the above.
8 Please select the response that BEST describes your level of experience in the retrieval and analysis of records information: Answer to this question is required
  • I have instructed or assisted other workers in the performance of this task due to my expertise in this area.
  • I have performed this task as a regular part of a job. I have performed it independently and normally without assistance from a supervisor or senior employee.
  • I have performed this on the job. My work on this task was monitored closely by a supervisor or senior coworker to ensure compliance with proper procedures.
  • I have education, training or experience in performing this task, but have not yet applied it on the job.
  • I have no education, training or experience in performing this task.
9 From the list below, identify all of the types of audiences with which you have experience communicating orally or making oral presentations. Answer to this question is required
  • Senior officials
  • Colleagues
  • Academia
  • Government organizations
  • Private industry
  • General public
  • Technical experts
  • Professional organizations
  • None of the above
10 Select the choice that BEST describes your communication skills: Answer to this question is required
  • I have regularly served as a program representative in dealing with managers and employees within the areas serviced. This included acquiring, clarifying or exchanging facts and information needed to complete assignments.
  • I have regularly justified, persuaded, negotiated, or resolved matters involving significant or controversial policy or program issues. This included communicating effectively and harmoniously with a full range of internal and external individuals or groups (e.g., representatives from Agency, Department, other Federal agencies, industry leaders and congressional staffs).
  • I have regularly conducted discussions or participated in workgroups as a program representative, in which the purpose was to influence, motivate, or persuade persons or groups. This included using communication skills to approach individuals or groups who are skeptical or in disagreement in order to obtain the desired effect (e.g., gaining compliance with an established policy or regulation).
  • I have regularly served as a program representative and participated in discussions in which the purpose was to plan, coordinate, or consult on work efforts or to resolve specific business problems. This included influencing or motivating individuals or groups who are working toward mutual goals and who have basically cooperative attitudes.
  • None of the above.
11 Choose all examples that match your experience in preparing written material. Answer to this question is required
  • I have written technical information for internal & external audiences.
  • I have developed material for communicating information on policies and procedures to a broad base of constituents.
  • I have developed materials for communicating information on strategic plans to a broad base of constituents.
  • I have developed materials for communicating information on technical programs to a broad base of constituents.
  • I have prepared and presented issue papers and/or briefings to program personnel, subject-matter groups and/or management officials at all levels within an organization on subject matter issues in a technical advisory capacity.
  • I have reviewed reports for technical accuracy, adherence to policy, organization of material, clarity of expression, and appropriateness for intended audiences.
  • I have prepared scientific manuscripts for publication in scientific journals and technical publications.
  • I have published articles and reports in professional, scientific or industrial journals and newsletters, including national or international publications.
  • None of the above.
12 From the following list, which statement BEST reflects your experience conducting quality reviews of records management systems and processes: Answer to this question is required
  • I have no experience conducting quality reviews of records management systems and/or processes.
  • I have education and/or training that demonstrate my knowledge of evaluation techniques, but I have not applied this knowledge on the job.
  • I have conducted quality reviews of automated / electronic systems, but I have not conducted reviews related to a records management system and/or process.
  • I have conducted quality reviews of records management systems / processes under the leadership of a senior colleague.
  • I independently conduct quality reviews of records management systems and/or processes, consulting with others only on the more complex matters.
13 Which of the following best reflects your experience in applying program management techniques? Answer to this question is required
  • I have formal education/ training in this area. However, I have not yet applied this skill in work situations.
  • I have formal education/ training in this area and work experience in applying program management techniques.
  • I have formal education/ training in this area and work experience in establishing program goals, analyzing program strengths and weaknesses, and developing clear performance measures and plans.
  • I have formal education/ training in this area and work experience in creating a vision for a program, establishing an agenda for implementing the vision, establishing effective management procedures and constraints identifying challenges to, and opportunities for, the program.
  • I have no formal education/ training in this area but I have work experience in applying program management techniques.
  • I have no experience, formal training, or education in this area.
14 Select the statement that BEST describes your experience participating in monitoring project progress to ensure adherence to established timelines and milestones: Answer to this question is required
  • I have no experience in performing this work behavior.
  • I have limited experience in performing this work behavior. I have had exposure to this work behavior, but would require additional guidance, instruction, or experience to perform it at a proficient level.
  • I have experience performing this work behavior across routine or predictable situations with minimal supervision or guidance.
  • I have performed this work behavior independently across a wide range of situations. I have assisted others in carrying out this work behavior. I seek guidance in carrying out this work behavior only in unusually complex situations.
  • I am considered an expert in carrying out this work behavior. I advise and instruct others in carrying out this work behavior on a regular basis. I am consulted by my colleagues and/or superiors to carry out this work behavior in unusually complex situations.
15 Select the choice that BEST describes your experience developing policies and procedures. Answer to this question is required
  • I have no education, training or experience in performing this task.
  • I have education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, with close supervision from supervisor or senior employee.
  • I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.
  • This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and/or others have consulted me as an expert for assistance in performing this task.
16 Do you have experience explaining rules and regulations to members of the public and/or other non-technical audiences orally? Answer to this question is required
  • Yes
  • No
17 From the list below select the answer choices that BEST demonstrates your ability to work independently in meeting deadlines and managing priorities: Answer to this question is required
  • Work independently in establishing priorities.
  • Manage time and resources where numerous shifts in priorities occur.
  • Handle heavy workload while working within tight deadlines.
  • Ensure tasks are completed in timely manner.
  • Adapt behavior or work methods in response to new information, changing conditions, or unexpected obstacles.
  • Organize work, determine resource requirements, and assess progress.
  • Ensure program commitments are met.
  • Set priorities from a complex array of job demands.
  • Set realistic, well defined work goals for subordinate staff.
  • Set realistic deadlines and monitor due dates for action items received in the organization.
  • None of the above.
18 Please select the response that best describes your highest level of experience in the use of correspondence standards. Answer to this question is required
  • I have prepared correspondence based on specific instructions.
  • I have prepared formal correspondence in accordance with accepted correspondence standards and/or operating procedures.
  • I have reviewed and edited correspondence, identifying inadequacies in format, grammar, or construction in accordance with accepted standards.
  • None of the above.
19 Select from the list below the task that most closely describes your experience with written products using proper grammar and punctuation, correct spelling, and required formats. Answer to this question is required
  • I prepare reports coordinating input from others and review and edit documents for proper format, correct spelling and capitalization, and grammar. I correct documents as appropriate, and my work rarely requires modification.
  • I draft routine correspondence for supervisor's review and approval.
  • I compose routine and non-technical documents that include tabulated data for supervisor's review
  • I correct documents that have been reviewed by supervisor ensuring correct spelling and proper format
  • I prepare routine documents for supervisor's signature
  • None of the above.

Grade: All Grades

No questions specified.