Skip to main content

Vacancy Details

Grade: 13

1 GS-13: Choose the one answer that best describes your experience as related to the basic qualification requirements for this position. Before answering this question, see the qualifications section on this announcement. Answer to this question is required
  • I have at least one year of specialized experience that has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position as described in the vacancy announcement. This experience is related to the work of the position and equivalent to at least the GS-12 level in the Federal service.
  • My experience does not match the choice above.
2 I understand that the responses provided in this questionnaire must be fully supported by my resume. I further understand that my resume must be detailed and highlight my most relevant and significant work experience (to include starting and ending dates of employment for each position held) and education (if applicable) as it relates to this job opportunity. My failure to do so will result in me being rated "Ineligible" or "Not Qualified" for this position. Answer to this question is required
  • Yes
  • No
Please note that ALL applicants must submit a resume online and complete the entire application process to be considered for this position. Ensure that your resume, which is the basis for determining if you qualify for this position, thoroughly supports your responses to the below job specific assessment questions and that it contains the names, titles, beginning and ending dates of employment (month/year), and names and phone numbers of your current and/or previous supervisor(s). Your resume must contain the information outlined in the Applying for a Federal Job pamphlet (OF-510) http://careers.state.gov/forms/of0510.pdf

Grade: All Grades

1 Which of the following best reflects your level and experience performing program and management analysis? Answer to this question is required
  • I have formal training or education in analytical methods. However, I have not yet applied this ability in work situations.
  • I have work experience demonstrating the ability to use different qualitative and quantitative methods to analyze programs and/or management processes. I work with others to develop recommendations or conclusions about specific program and/or management situations and issues.
  • I have work experience demonstrating the ability to use a variety of analytical methods to assess and evaluate programs and/or management practices. I typically work independently to complete this analysis and provide recommendations and/or solutions addressing programmatic and management concerns.
  • I have work experience conducting complex analysis of high visibility programs and/or management practices. I apply these highly developed analytical skills to provide direction to others.
  • None of the above.
2 From the following list of interpersonal communication skills, please identify those that you have routinely and successfully applied? Answer to this question is required
  • Facilitate the amicable resolution of competing or conflicting interests among parties whose cooperation is needed to meet an objective.
  • Interact effectively in situations where frequent changes, delays, or unexpected events arise that cause major shifts in priorities, timetables, or work assignments.
  • Provide direction, guidance, or instruction to staff.
  • Persuade and/or inspire others to adopt new methods, procedures, or techniques to improve operations.
  • Diffuse confrontational situations with people who are difficult, hostile, or distressed.
  • Develop trusting, productive working relationships with subordinates, colleagues, and supervisors to achieve goals and objectives.
  • Work cooperatively with others as a team to achieve a project or program goal.
  • None of the above.
3 In which of the following events have you communicated orally or made oral presentations? Answer to this question is required
  • Speeches
  • Conferences
  • Meetings
  • One-on-one discussions
  • Telephone inquiries
  • Training
  • Technical assistance
  • Interviews
  • Briefings
  • None of the above
4 Which of the following BEST describes your ability to communicate ideas clearly and concisely in writing to many different types of audiences? Answer to this question is required
  • I have no education, training, or experience in performing this task.
  • I have education or training in performing this task, but have not performed it on the job.
  • I have performed this task on the job, with close supervision.
  • I have performed this task as a regular part of the job, independently and usually without review by a supervisor or senior employee.
  • I am highly skilled at performing this task, having trained others on this activity and/or others have consulted me as an expert for assistance.
5 Which of the following types of situations illustrate your experience negotiating effectively with management to accept and implement recommendations? Answer to this question is required
  • Monetary impact, such as outsourcing
  • Policy changes
  • Adding, dropping, or modifying programs
  • Congressional mandates
  • Contracts
  • Employee relations
  • Organizational realignment
  • None of the above
6 From the following list of problem solving activities, please identify those you have performed at work. Answer to this question is required
  • Identified an issue and its cause.
  • Anticipated a problem and implemented a procedure to avoid the problem.
  • Recommended an improvement in procedures that would help avoid future problems.
  • Worked closely with individuals and groups to resolve problems, analyze alternatives, negotiate differences, and make improvements.
  • None of the above.
7 Which of the following BEST describes your background in developing and implementing program management standards? Answer to this question is required
  • I have no education, training or experience in developing and implementing program management standards.
  • I have education or training in developing and implementing program management standards, but have not yet applied it on the job.
  • I have routinely developed and implemented program management standards. My work on this task was monitored closely by a supervisor or senior employee.
  • I have routinely and independently developed and implemented program management standards, usually without review by a supervisor or senior employee.
  • I am highly skilled at developing and implementing program management standards. I have trained others in this activity and/or others have consulted me as an expert for assistance.
8 Which of the following best describes your level of experience in assessing complex issues and using that information to develop solutions? Answer to this question is required
  • I do not have experience in this area.
  • I have done this under supervision.
  • I have done this as a member of a team.
  • I have done this independently.
  • I have supervised others.
9 Select the functions you have performed on a regular and recurring basis relating to managing a program within your organization: Answer to this question is required
  • Provided information on the program to potential participants.
  • Maintained accurate and current records on participants in the program.
  • Researched laws, regulations and other policies relevant to the program.
  • Established and maintained working level contacts within and outside of your organization to effectively administer your program.
  • Created reports, charts, graphs and spreadsheets.
  • Anticipated and planed for future needs.
  • Considered the impact on the customer when taking action or carrying out tasks by asking questions to identify the customer's needs and expectations.
  • Developed or conducted customer surveys.
  • Evaluated and modified services provided.
  • None of the above.
10 Which of the following choices best reflects your highest level of experience reconciling conflicting viewpoints Answer to this question is required
  • I have no experience reconciling conflicting viewpoints.
  • I have experience reconciling conflicting viewpoints that required developing cooperation, coordination of activities, and reaching consensus.
  • I have experience reconciling conflicting viewpoints that required agreement on complex issues, achieving cohesiveness, interacting with individuals constructively, and solving problems.
  • I have experience reconciling conflicting viewpoints that required analyzing and solving complex problems collectively, inspiring others, building cohesiveness among diverse individuals, and reaching solutions to controversial issues.
11 Which of the following have you done that demonstrate your ability to think strategically? Answer to this question is required
  • Wrote strategic planning documents
  • Developed balance scorecards
  • Developed tactical plans derived from a strategic plan
  • Project planning
  • Budget planning
  • Developed performance measurements
  • Workforce planning
  • None of the above
12 Please indicate the following types of activities / tasks you have performed as part of your work experience: Answer to this question is required
  • Supported the development of a budget for an agency or company.
  • Coordinated the activities of an agency or company in developing a budget.
  • Developed and presented budget requests with supporting justifications.
  • Engaged in the Strategic / Tactical Planning process
  • Consolidated budgets for multiple operating units within an agency or company.
  • Developed collateral material in support and justification of a budget
  • Recommended the allocation of resources.
  • Applied financial analysis techniques to determine effect of strategic / tactical decisions.
  • Used financial software and systems for developing budgets / forecasting.
  • Performed local, state, and/or Federal budgeting.
  • Managed the budgeting process of a large complex agency or company.
  • Presented and justified the request for budgeted resources for an agency or company.
  • None of the above
13 Which of the following best reflects your ability to analyze complex issues and identify appropriate solutions? Answer to this question is required
  • I have analyzed complex issues and identified appropriate solutions under close supervision.
  • I have assisted others in the analysis of complex issues and identification of appropriate solutions.
  • I have participated on a team that analyzed complex issues and identified appropriate solutions.
  • I have independently analyzed complex issues and identified appropriate solutions.
  • I have led others charged with analysis of complex issues and identification of appropriate solutions.
  • I have no experience analyzing complex issues and identifying appropriate solutions.
14 Which of the following best reflects your experience in applying program management techniques? Answer to this question is required
  • I have formal education/ training in this area. However, I have not yet applied this skill in work situations.
  • I have formal education/ training in this area and work experience in applying program management techniques.
  • I have formal education/ training in this area and work experience in establishing program goals, analyzing program strengths and weaknesses, and developing clear performance measures and plans.
  • I have formal education/ training in this area and work experience in creating a vision for a program, establishing an agenda for implementing the vision, establishing effective management procedures and constraints identifying challenges to, and opportunities for, the program.
  • I have no formal education/ training in this area but I have work experience in applying program management techniques.
  • I have no experience, formal training, or education in this area.
15 Which of the following BEST describes your experience identifying program requirements and deficiencies and making appropriate changes to operations? Answer to this question is required
  • I have no education, training or experience in performing this task.
  • I have identified program requirements and deficiencies to be addressed by others.
  • I have implemented program changes based on requirements and deficiencies identified by others.
  • I have identified program requirements and deficiencies and made appropriate changes.
  • I have managed others who have identified program requirements and deficiencies and made appropriate changes.
16 Which of the following reflects your highest level of experience developing mission objectives? Answer to this question is required
  • I have assisted others who developed mission objectives.
  • I have participated on a team that developed mission objectives.
  • I have independently developed mission objectives.
  • I have led others charged with developing mission objectives.
  • I have no experience developing mission objectives.
17 Which of the following choices BEST reflects your highest level of experience solving problems? Answer to this question is required
  • I have experience solving problems that required developing cooperation, coordination of activities, and reaching consensus.
  • I have experience solving problems that required agreement on complex issues, achieving cohesiveness, and interacting with individuals constructively.
  • I have experience solving problems that required analyzing and solving complex problems collectively, inspiring others, building cohesiveness among diverse individuals, and reaching solutions to controversial issues.
  • I have experience and/or training in problem solving, but have not yet applied this knowledge in a work environment.
  • None of the above.
18 From the following list, select those activities that represent your experience in solving problems: Answer to this question is required
  • Resolved problems under close supervision.
  • Resolved problems independently.
  • Worked closely with individuals and groups to identify issues, analyze alternatives, and negotiate differences.
  • Facilitated the resolution of conflicting interests among parties whose cooperation is needed in order to meet objectives.
  • Prepared analytical documents such as decision memos that identify policy or process issues and offer multiple options for resolution.
  • Reviewed and recommended improvements in program policies, procedures, legislation, or other complex documents.
  • Served on teams that are assigned the task of brainstorming alternative solutions to identified issues and evaluating the effectiveness of those alternatives.
  • None of the above
19 Which of the following critical thinking skills do you have experience using? Answer to this question is required
  • Recognizing problems and finding workable solutions
  • Understanding the importance of prioritization and order of precedence in problem solving
  • Interpreting data to predict an outcome
  • Testing conclusions to check for accuracy
  • None of the above
20 From the following list of decision making methods, please identify those that you routinely use. Answer to this question is required
  • I research the issue thoroughly and make a decision once all research is concluded.
  • I list the pros and cons of each alternative and identify new alternatives before coming to a decision.
  • I consider existing factors and then quickly take action.
  • I work with colleagues to arrive at a decision together.
  • None of the above.