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Vacancy Details

Grade: 13

1 GS-13: From the descriptions below, select the one response that best describes your experience as it relates to the basic requirements for this position: Answer to this question is required
  • I have at least one year of specialized experience that has equipped me with the particular knowledge, skills, and abilities to successfully perform the duties of the position. This experience is related to the work of the position and equivalent to at least the GS-12 level in the Federal service as described in the vacancy announcement.
  • My experience does not meet the minimum qualification(s) stated above.
2 Have you worked in an environment where attention to detail was critical to successfully completing work assignments? Answer to this question is required
  • Yes
  • No
3 Select the choice that BEST describes your ability to work in a fast-paced environment with the need for flexibility and teamwork: Answer to this question is required
  • I quickly adapt to changing priorities and am sufficiently flexible to adjust to new assignments and duties with minimal stress.
  • I serve as an integral part of a team in a fast-paced environment and readily and easily adapt to changing priorities and duties.
  • I have had training that included teamwork, but have not been required to apply this skill in my job assignments.
  • I have had limited experience having to adapt to changing priorities or working in a fast-paced environment.
  • None of the above.
4 Choose the response that best fits your experience organizing data and facts to identify missing, incomplete, or conflicting information. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, with close supervision from supervisor or senior employee.
  • I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.
  • This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and (or) others have consulted me as an expert for assistance in performing this task.
5 Select from the following responses the one that best describes your experience providing customer service relating to various programs with acquisition needs. Answer to this question is required
  • I routinely provide customer service to multiple programs with differing priorities, purchase and service requirements.
  • I routinely provide customer service to a single program with primarily the same priorities, purchase and service requirements.
  • None of the above.
6 Please select the answer option below that best reflects your experience in the area of customer service. Answer to this question is required
  • I have coordinated/conducted meetings with managers and staff to ensure customers' needs are met.
  • I have established priorities to meet customer needs.
  • I have utilized concepts, techniques, and best practices of customer services operations to provide timely, accurate responses to inquiries from customers.
  • I have determined customer expectations and requirements and used that knowledge to improve work methods, procedures, products and services.
  • I have ensured that services or products reflect organizational goals and objectives.
  • I have evaluated and modified services to improve and ensure quality customer service.
  • I have directly investigated and resolved customer issues.
  • I have provided customer service that was favorably recognized by a colleague, supervisor, or the customer.
  • None of the above.
7 Please select, from the following answer alternatives, those that reflect your experience in the area of customer service with regard to Contracts Administration. Answer to this question is required
  • Conducted meetings with managers and staff regarding their contract(s) to assess customer satisfaction and ensure customers' needs are met.
  • Established office priorities to meet contractual milestones and deliverables.
  • Established contract metrics and analysis with customers to ensure timely and accurate timeframes and deliverables.
  • Directly investigated, researched and resolved contractual issues to ensure customer satisfaction.
  • Provided customer service that was favorably recognized by colleagues, supervisors, or the customers.
  • None of the above.
8 Select the statements that describe your experience in oral communication. (Check all that apply) Answer to this question is required
  • I have orally presented complex technical information in person or by phone.
  • I have made speeches or oral presentations to groups conveying complex information.
  • I have conducted interviews to elicit facts or obtain information of a complex nature.
  • I have made oral presentations involving complex business, finance, and/or legal topics.
  • I have experience with oral negotiations in adversarial settings or with confrontational individuals or groups.
  • I have been successful in influencing others with my ideas and recommendations.
  • I have presented and/or defended complex or highly technical findings to senior level managers or officials.
  • None of the above.
9 Select the option that best describes your communication with others. Answer to this question is required
  • Experience orally communicating or explaining ideas and information clearly as well as listening to others and clarifying communication.
  • Experience orally communicating basic ideas or information clearly as well as listening to others and responding appropriately.
  • Experience accurately conveying standard, routine information to others upon request.
  • My experience is not described above.
10 Select one of the following which best describes your problem solving skills. Evidence of your answer must be reflected in your resume. Answer to this question is required
  • I have adequate skills and some general experience in problem solving.
  • I have good skills and experience involving problem solving tasks.
  • I have excellent skills and experience involving problem solving tasks.
  • I have little or no experience in problem solving tasks.
  • None of the above.
11 Which of the following most accurately describes your ability to analyze problems to identify factors, gather pertinent data and recognize solutions? Answer to this question is required
  • I have demonstrated the ability to independently analyze problems to identify significant factors, gather pertinent data from a variety of sources and draw conclusions to solve problems.
  • I have had some work experience assisting others in the process of analyzing problems to identify significant factors, gather pertinent data and recognize solutions.
  • I have had some education or training in the process of analyzing problems to identify significant factors, gather pertinent data and recognize solutions.
  • None of the above
12 Which response best describes your level of experience in Acquisition Management, the Federal Acquisition Regulation (FAR), contract development, writing statements of work, developing performance metrics, managing and monitoring contract performance. Answer to this question is required
  • I have considerable experience in all areas.
  • I have considerable experience in some listed areas, but not all areas
  • I have limited experience
  • I have no experience
13 Select the response that best describes your experience working with performance based contracts and in developing contracting and procurement-related policies, procedures and strategies as well as conveying this information to others. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, with close supervision from supervisor or senior employee.
  • I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee
  • I have supervised performance of this task and/or I have trained others in performance and/or am normally consulted by others as an expert for assistance in performing this task.
14 Select the response that best describes your experience as a contracting officer representative or in the private sector as a contractor's project officer. Answer to this question is required
  • I have not had training or experience with contracts.
  • I have complete some training in contracts, but have never served as a contracting officer representative or in the private sector as a contractor's project officer.
  • I have served as a contracting officer representative or in the private sector as a contractor's project officer.
  • I currently serve as a contracting officer representative or in the private sector as a contractor's project officer, and attend periodic training to stay current.
15 Choose the statement that best describes your experience analyzing and discussing procurement policy and other procurement guidance. Answer to this question is required
  • I have not had experience, education, or training in performing this task.
  • I have completed formal education or training in performing this task but have not yet performed this task on the job.
  • I have performed this task on the job under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures.
  • I have performed this task as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
  • This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task, and (or) others have consulted me as an expert for assistance in performing this task.

Grade: All Grades

1 I understand that the responses I selected in this questionnaire must be fully supported by detailed descriptions of my work experiences in my resume. In the event that my responses are not supported by my resume, the human resources office will amend my responses to more accurately reflect the level of competency demonstrated in my resume. Answer to this question is required
  • Yes
  • No
2 Where did you learn about this Department of Labor job opportunity? Answer to this question is required
  • DOL Website
  • USAJOBS
  • DOL Employee (former or current)
  • Employment Office (Federal, State, or Local)
  • Friend or Relative
  • Job Fair, Conference or Convention
  • Public Notice or Service Announcement
  • Radio/Television Broadcast/Magazine Ads
  • Government Recruitment at School
  • Other
  • Email recruitment communication
3 I understand submission of supporting documentation, e.g., transcripts, DD-214, SF-50, may be required for this position. I also understand that my application will not be considered if the required supporting documentation is not submitted or is not submitted in accordance with the time frames indicated in the announcement. Answer to this question is required
  • Yes
  • No