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Grade: 15

No questions specified.

Grade: All Grades

1 I understand that the responses I selected in this questionnaire must be fully supported by detailed descriptions of my work experiences in my resume. In the event that my responses are not supported by my resume, the human resources office will amend my responses to more accurately reflect the level of competency demonstrated in my resume. Answer to this question is required
  • Yes
  • No
2
Please indicate your most recent performance appraisal rating from your most recent performance appraisal (within 18 months).
Answer to this question is required
  • Exemplary
  • Highly Effective
  • Effective
  • Minimally Satisfactory
  • Unsatisfactory
  • Pass (for non-DOL agencies)
  • Fail (for non-DOL agencies)
  • Other (for non-DOL agencies)
  • I am not a current Federal civilian employee.
  • None of the above
3 Where did you learn about this Department of Labor job opportunity? Answer to this question is required
  • DOL Website
  • USAJOBS
  • DOL Employee (former or current)
  • Employment Office (Federal, State, or Local)
  • Friend or Relative
  • Job Fair, Conference or Convention
  • Public Notice or Service Announcement
  • Radio/Television Broadcast/Magazine Ads
  • Government Recruitment at School
  • Other
  • Email recruitment communication
4 I understand submission of supporting documentation, e.g., transcripts, DD-214, SF-50, Most recent performance appraisal dated within 18 months (or reason explaining why one cannot be provided) may be required for this position. I also understand that my application will not be considered if the required supporting documentation is not submitted or is not submitted in accordance with the time frames indicated in the announcement. Answer to this question is required
  • Yes
  • No
5 I understand that job titles alone are not sufficient to determine whether or not I meet the minimum qualification requirements. I understand that if I am qualifying based on experience, my resume must include specific duties that I have performed related to the specialized experience requirements contained in the "Qualifications Required" section of this announcement. Candidates are encouraged to read the entire vacancy announcement in order to ensure compliance with all requirements. Answer to this question is required
  • Yes
  • No
6 To determine your qualifications for the position of Miscellaneous Administration and Program Series, please select the option that best describes your experience and/or educational background. Answer to this question is required
  • I have 1 YEAR OF SPECIALIZED EXPERIENCE equivalent to the GS-14 level in or related to the work of THIS POSITION that provided the specific knowledge, skills and abilities to perform successfully the duties of THIS POSITION.
  • My education and/or experience is not described in the option above.
7

I have work experience providing oversight of work in a healthcare administrative setting for the following types of solutions:

Answer to this question is required
  • Workers’ compensation medical billing solutions
  • Insurance medical billing
  • Case management
  • Call center operations
  • Medical fee schedules
  • Pharmacy benefits management
  • None of the above
8

Choose the response that best describes your experience working with a medical/healthcare bill processing and payment system, and reviewing business processes and system requirements to ensure that system functions and business rules are accurately implemented and operational in accordance with a federal or state government and/or privately owned healthcare business procedures.Your resume must indicate evidence of this type of work experience, and you should be prepared to defend your response if invited to interview.

Answer to this question is required
  • I do not have any training or experience in performing this task. You will see no evidence of performing this task in my resume and/or other supplemental documents I submitted.
  • I have training and/or experience performing this task, but have not yet performed this task as a regular part of my duties. You will see evidence of performing this task in my resume and/or other supplemental documents I submitted.
  • I have performed this task in my current or former position(s), as evidenced in my resume and/or other supplemental documents I submitted. This experience was gained under close supervision from my supervisor and/or senior employee to ensure compliance with proper procedures.
  • I have performed this task as a regular part of the job, independently and usually without review by my supervisor and/or senior employee. You will see evidence of performing this task in my resume and/or other supplemental documents I submitted.
  • This task has been a central or major part of my work. I have performed this task routinely, and I have trained others in performance of this task and/or others have consulted me for assistance in performing this task. You will see evidence of performing this task in my resume and/or other supplemental documents I submitted.
9

Which of the following best describes your experience coordinating one or more projects which required you to establish coordination with and obtain information from various parties?

Answer to this question is required
  • I have not performed this function.
  • I have routinely and independently coordinated one or more projects and disseminated information to various parties as a regular part of jobs I have held.
  • I am highly skilled at coordinating projects and disseminating information to various parties.
  • I have been responsible for developing networks, building alliances and collaborating across traditional organizational boundaries in order to meet a variety of program goals and objectives.
10 Please select the response that best describes your ability to develop and implement policies, guidelines, and procedures for a particular program. Answer to this question is required
  • This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task, and or others have consulted me as an expert for assistance in performing this task.
  • I have performed this task as a regular part of a job, independently and usually without review by supervisor, manager or senior employee.
  • I have performed this task on the job under close supervision by a supervisor, manager, or senior employee to ensure compliance with correct procedures.
  • I have completed formal education or training in performing this task but have not yet performed this task on the job.
  • I have not had experience, education, or training in performing this task
11

Select the response that best describes your experience with compiling complex data and presenting information and recommendations to management officials or other stakeholders on its development and implementation strategy.

Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, with close supervision from supervisor or senior employee.
  • I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.
  • This task has been a central or major part of my work. I have performed it myself routinely, and I have trained others in performance of this task and (or) others have consulted me as an expert for assistance in performing this task.
12 I have performed the following leadership functions in a project or program: Answer to this question is required
  • Setting project goals, deadlines, and expectations.
  • Planning work assignments to be assigned to project/team members.
  • Assigned tasks and responsibilities to project/team members.
  • Resolving conflicts, differences or problems among project/team members.
  • Coaching and mentoring staff to achieve desired results.
  • Reporting progress to senior management.
  • None of the above.
13 Please select the choices below that describe your experience with managing a project or work performed by other staff, as well as work performed by contractors. Answer to this question is required
  • Set and adjusted priorities and deadlines for completion of work.
  • Developed technical requirements and statements of work.
  • Served as senior technical contact and/or Contracting Officer�s Representative.
  • I have overseen procurement and contracting procedures.
  • I have developed and implemented project tracking documents.
  • Reviewed completed work to ensure instructions have been met.
  • Coordinated efforts of coworkers on team in accordance with project plans and commitments made by management.
  • I have not performed any of the above tasks.
14

Select the response that best describes your ability to use project management principles and methods to plan, manage, and control projects throughout the entire project lifecycle.

Answer to this question is required
  • I have experience using project management principles, methodologies, and tools for a large and complex organization with widely distributed employees. I have provided project oversight and created project plans to manage and control multi-year projects throughout their life cycle, justifying and/or administering the budget for a program that is complex and serves a wide variety of users and administering complex enforcement and voluntary programs. I have planned, coordinated, and led project management and process improvement efforts, including monitoring projects and contracts using Earned Value Management and Quality Assurance Surveillance Plans. I have monitored and managed project activities and resources to mitigate risk. I have developed detailed project plans using Microsoft Project or another commercial project management application and detailed Work Breakdown Structures.
  • I have experience as a member of a project team in large and complex organization with widely distributed employees. I have developed project plans with assistance from senior project managers. I have conducted and documented Integrated Baseline Reviews, tracked project progress using Earned Value Management, and monitored project plans and activities to ensure project baselines and deadlines were met.
  • I have experience using project management principles, methodologies, and tools for a large and complex organization. I have provided project oversight and created project plans to manage and control projects throughout their life cycle. I have planned, coordinated, and led project management and process improvement efforts. I have monitored and managed project activities and resources to mitigate risk. I have developed detailed project plans for projects.
  • I have experience managing projects using project management principles, methodologies and tools. I have planned, coordinated, and led project management, requirements, and process improvement processes. I have managed and controlled projects throughout their life cycle.  
  • None of the above.
15 I have independently developed and implemented new processes or procedures to perform the following project management related tasks: (Check all that apply) Answer to this question is required
  • Set project priorities
  • Determined project resource requirements
  • Tracked and managed budgets at the task/project level
  • Set short term project goals
  • Set long term project goals
  • Coordinated project activities with others
  • Monitored project reports
  • Evaluated project outcomes
  • None of the above
16 Select the statement(s) below that best describes your highest level of experience working on multiple assignments, conflicting priorities, and multi-tasking, while maintaining good customer service and meeting various deadlines. Answer to this question is required
  • I have experience in working under pressure where fluctuating deadlines and priorities often occur, working on multiple projects with little supervision, while maintaining a customer service focus, meeting deadlines and solving program issues concurrently.
  • I have experience in working on assigned multiple projects and multiple teams concurrently with little or no supervision or guidance.
  • I have experience assimilating and applying new job-related information, taking into consideration frequency and complexity of information.
  • I do not have experience working under pressure where fluctuating deadlines and priorities often occur, working on multiple projects with little supervision, while maintaining a customer service focus, met deadlines and solved program issues concurrently.
  • I do not have experience working on multiple projects and teams concurrently with little or nor supervision or guidance.
17

From the following list, please select the answer option that best describes your highest level of experience effectively managing the staff and workload of a multi-disciplinary team in a healthcare administrative setting.  Your response must be reflected in your resume.

Answer to this question is required
  • I have experience managing supervisory and non-supervisory staff in a healthcare administrative setting. 
  • I have experience managing non-supervisory staff, in a healthcare administrative setting.
  • I have experience leading a team in in a healthcare administrative setting.
  • I have experience as a team member working in in a healthcare administrative setting.
  • None of the above.
18

Which of the following best describes your experience presenting material, leading discussions, influencing others and building effective working relationships with customers, colleagues and other government officials to accomplish your objectives?

Answer to this question is required
  • I have performed similar or directly related job functions and my experience and training have prepared me to perform these functions successfully.
  • I have performed these functions independently as a regular part of the jobs that I have held.
  • I have performed these functions routinely and have carried them out fully and successfully.
  • I have not performed these functions.