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Vacancy Details


Announcement Number:
Hiring Agency:
Labor, Veterans Employment and Training Service
Position Title:
Supervisory Program Manager
Open Period:
02/07/2019 - 02/21/2019


GS - 0340 15
USD $134,789 - USD $164,200
Work Schedule:
Full-time - Full-time
Promotion Potential:
Promotion Potential Explanation:
This position has no promotion potential.
Duty Location(s):
1 Vacancy in

Washington DC, DC, US
Telework Eligible:
For More Info:
Andrea Taylor-Wilson


Hiring Path:
• Competitive service
• Career transition (CTAP, ICTAP, RPL)
• Land & base management
• Veterans
Who May Apply/Clarification From the Agency:
Current/former Federal employees w/competitive
/reinstatement eligibility; ICTAP and CTAP eligibles in the local commuting area; 30% or More Compensably Disabled Veterans; VEOA eligibles and Land Management Act eligibles. Also advertised as job #DE-19-HRC-VETS-087 for non-status applicants; to be considered for each, apply to BOTH jobs
Security Clearance Required:
Appointment Type
Appointment Type Details:
About the Agency

The Department of Labor (DOL) fosters and promotes the welfare of job seekers, wage earners and retirees of the United States.  Within DOL, Veterans Employment and Training Service (VETS) mission is to prepare service members, military spouses and veterans for meaningful careers, provide them with employment resources and expertise, protect their employment rights and promote their employment opportunities. 

Relocation Incentive may be authorized based on eligibility.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Not Required


If selected for this position you will serve as Director of Transition Assistance Program (TAP); Supervisory Program Manager (Transition and Training).

Major duties for this position include, but are not limited to, the following:

  • Integrates program activities into a cohesive strategy and plans that positively influences the employment related outcomes of over 180,000 transitioning service member each year.  

  • Supervises all Transition Assistance Program (TAP) policy related activities, which include policy, legislation, partnerships, communications, and outreach.

  • Ensures the preparation of TAP related policy submissions such as Veteran Program Letters and the Interagency TAP Memorandum of Understanding; updates to TAP policy based legislative changes, to include recommending TAP legislative changes.

  • Supervises all TAP operations related activities, which include the following; budget, contracts, curriculum, scheduling and alternative delivery methods.  

  • Provides guidance and supervision on measuring and reporting long term employment outcomes and outputs in a manner that continuously provides feedback that allows TAP leaders to improve the program.

This position is outside the bargaining unit.  

Qualifications and Evaluations


Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.  

Key Requirements:
  • Must be at least 16 years old and an U.S. Citizenship.
  • Requires a supvy probationary period if the requirement has not been met.
  • Subject to financial disclosure requirements.
  • Appointment to this position may require a background investigation.
  • Position requires Public Trust-Moderate Risk Background Investigation.
  • Education Requirements:

    Education cannot be substituted at this grade level.


    Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection.  ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.

    Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

    Strategic Thinking - Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy Issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities. Formulates objectives and priorities, and Implements plans consistent with the long-term interests of the organization In a global environment. Capitalizes on opportunities and manages risks.

    Decision Support - Knowledge of decision support theories, methods, and tools for Identifying, synthesizing, representing, and evaluating the Important aspects of a decision situation and prescribing the recommended course for decision makers and other stakeholders.

    Operations/Operations Support - Knowledge of engineering or physical science disciplines to support training or planning. Knowledge of procedures to ensure production or delivery of products and services, Including tools and mechanisms for distributing new or enhanced software.

    Education and Training- Knowledge of teaching, training, research, making presentations, lecturing, testing, and other Instructional methods.

    Internal Controls/Organizational Performance Analysis - Knowledge of the principles, methods, and techniques for establishing internal control activities (for example, authorizations, verifications, reconclllatlons), monitoring their use, and evaluating their performance (for example, Identification of material weaknesses or significant deficiencies).

    Stakeholder Management- Knowledge of the concepts, practices, and techniques used to Identify, engage, Influence, and monitor relationships with Individuals and groups connected to a work effort; Including those actively Involved, those who exert influence over the process and Its results, and those who have a vested Interest in the outcome (positive or negative).

    The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your vacancy question responses.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.


    Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service.

    Specialized Experience is defined as experience that includes: managing or overseeing transition assistance programs and/or services; providing expert advice, senior level counsel and extensive recommendations regarding implementation of an organization and/or agency’s mission.  

    Benefits and Other Info

    Benefits URL:
    Review our Benefits
    Other Information:

    DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

    Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.


    Additional vacancies may be filled using this announcement, if authorized.

    How to Apply

    How to Apply:

    To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section.

    Note: If you are unsure, refer to your last or most recent Notification of Personnel Action (SF-50) or ask your servicing Human Resources Specialist.)  If you don’t know what type of appointment you are on, you may find copies of your SF-50s in your electronic personnel folder (eOPF).

    Follow the steps below to apply.  Your application and ALL required supplemental documents MUST  be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.

    SAVE your information before the 30 MINUTE TIMEOUT!  For help, go to  

    STEP 1 - Create USAJOBS Account on, including Resume and Saved Documents
    Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, HR may amend your responses to more accurately reflect the competency indicated by resume content.  FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.

    STEP 2 - Complete the 1st part of the application process (USAJOBS)
    Once you have identified a job on  that you wish to apply for, click on the title and click the Apply button .  For questions about the vacancy, contact the Agency Contact at the bottom of the announcement.  Click “Start Application” and proceed through 5 steps noted at the top of the USAJOBS page.  You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application.  At Step 5, click “Continue to Agency Site”.

    STEP 3 – Complete the 2nd part of the application process (DOL)
    On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”.  Continue through the 7 progress steps indicated by circles at the top of the DOL page.  The 3rd progress step is where you answer the vacancy specific questions.  The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

    STEP 4 – On the “Review and Submit” step, click “Submit Application”
    The last “Confirmation” step will turn green noting that your application was submitted successfully.

    STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.

    Required Documents:

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.  Also, do not upload password protected documents. Follow the instructions: click How To Submit Supplemental Documentation Document.  

    The following documents are required from all applicants (PLEASE READ CAREFULLY):

    ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action” which shows your appointment eligibility for the position for which you are applying.   Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.  

    *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.

    - Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted.  If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended.  Applies to current and former Federal employees.

    - Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328.  For more information, click here.

    The following documents are required if applicable:

    - Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.

    - DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)

    - Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):

    (a) 30% or More Compensably Disabled Veterans

    - Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

    Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    Next Steps:

    Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

    For instructions on how to check the status of your application, go to Step 7 on: Using DOORS and USAJOBS Help Guide.  To sign up for Application Status Updates via email: Click Here for instructions.