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Grade: 09

1 GS-9 - Choose one answer that best describes your education and experience. Answer to this question is required
  • I have successfully completed a master�s or equivalent graduate degree or at least two full years of progressively higher level graduate education leading to such a degree in a field related to the work of this position as described in the vacancy announcement.
  • I possess at least one year of specialized experience equivalent to the GS-7 grade level in the Federal service performing work related to the duties of the position described in the vacancy announcement.
  • I possess a combination of specialized experience and graduate education beyond the first year of graduate study that together meet the requirements for this position.
  • I do not meet any of the requirements as described.

Grade: 11

1 GS-11 You must have one year of specialized experience equivalent to the next lower grade in the federal service which has equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position and/or you must meet the required educational requirements for GS-11. Answer to this question is required
  • GS-11 I have one full year of specialized experience equivalent in responsibility and scope to the GS-09 level as described in the vacancy announcement under specialized experience requirements.
  • I have three years of progressively higher level graduate education leading to a Ph. D. or equivalent doctoral degree.
  • I do not meet or exceed the one year of specialized experience as described in the vacancy announcement and/or I do not meet the education requirements as stated above.
2 Do you have experience writing clear and effective correspondence, reports and other written materials for internal and external distribution? Answer to this question is required
  • I do not have education, training or experience in performing this task.
  • I have taken one or more classes in writing correspondence and but I have not yet performed the above tasks on the job.
  • I have written clear and effective correspondence, reports and other written materials for internal distribution under close supervision from a manager or senior employee.
  • I have written clear and effective correspondence, reports and other written materials for internal and external distribution regularly in my job.
3 Do you have experience in coordinating work with key individuals or groups to accomplish goals and objectives? Answer to this question is required
  • Yes
  • No
4 Please select the response(s) below that describe your ability to exercise tact, discretion, and persuasiveness when resolving and negotiating differences, sensitive issues, or problems among various groups. Answer to this question is required
  • I have gained respect and confidence from team members, colleagues and customers, in the performance of tasks.
  • I have experience in dealing with complex and controversial issues.
  • I have determined customer expectations and requirements and used that knowledge to improve work methods, procedures, products and services.
  • I have assessed needs, provided assistance, resolved problems, satisfied expectations, provided quality products and services for customers.
  • None of the above.

Grade: 12

1 GS-12 You must have one year specialized experience equivalent to the next lower grade in the federal service which has equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position. Answer to this question is required
  • I have one full year of specialized experience as described in the vacancy announcement.
  • I do not meet or exceed the one year of specialized experience as described in the vacancy announcement.
2 Please select the response that best describes your experience with ability to communicate effectively both in verbal and written communications in order to explain and promote assigned program initiatives. Answer to this question is required
  • I have maintained good working relationships with key individuals or groups within and outside of my organization.
  • I have experience communicating in spoken form to convey information and concisely and clearly.
  • I have experience communicating in written form to convey information and concisely and clearly.
  • I have prepared written reports documenting decisions and recommendations.
  • I have experience reviewing and editing technical and/or non-technical materials, identifying inadequacies in format, grammar, or construction in accordance with accepted standards.
  • I have maintained effective working relationships with staff at all levels.
  • I have dealt calmly and effectively in high stress situations (for example, tight deadlines, hostile individuals, etc.).
3 Do you have experience in reviewing, analyzing, and determining assignment of critical substantive correspondence related to cabinet-level responsibilities; and utilizing the Electronic Document Online Correspondence and Concurrence System (eDOCS) and/or up-to-date web-based document management systems for analyzing, assigning, and tracking correspondence? Answer to this question is required
  • Yes
  • No
4 Do you have experience communicating effectively orally with high level officials? Answer to this question is required
  • Yes
  • No

Grade: All Grades

1 I understand that the responses provided in this questionnaire must be fully supported in my online resume. I further understand that my resume must provide detailed descriptions and/or examples of my knowledge, skill, and abilities as required in the vacancy announcement and that my failure to do so, may result in my being rated "Ineligible" or "Not Qualified" for this position. Answer to this question is required
  • Yes
  • No
2 Are you currently serving or have served in the last five (5) years in a Political Appointment in the Federal Government? Answer to this question is required
  • Yes
    2.1 Please list the title, agency and dates of this appointment. Please note you will be required to provide proof to meet OPM Approval of your appointment if selected. Maximum length of 1000 characters.
  • No
3 This position requires a security clearance. Are you able to obtain or maintain a security clearance? Answer to this question is required
  • Yes
  • No
4 Do you have dual citizenship with the United States and another country? Answer to this question is required
  • Yes
    4.1 Please list the country(ies), other than the United States, with which you possess citizenship. Maximum length of 250 characters.
  • No
5 Select the response(s) that indicate your experience in developing and maintaining effective working relationships with personnel at all levels. Answer to this question is required
  • I have maintained good working relationships with individuals within and outside of my organization
  • I have dealt calmly and effectively with personnel in difficult situations (i.e., short deadlines, irate employees/individuals, etc.).
  • I have experience working in a team environment to recommend and reach agreement on resolutions to problems or issues.
  • I understand and have applied customer service concepts.
  • None of the above
6 As a regular and recurring part of my job, I: Answer to this question is required
  • Review correspondence and action items, and identify appropriate offices or personnel to deal with specific items.
  • Monitor suspense and due dates on highly visible action items.
  • Follow-up with internal office staff on suspense items to ensure timely completion.
  • Follow-up with outside offices and personnel on suspense items to ensure timely completion.
  • Prepare regular and recurring reports on status of projects and workload.
  • Input, track, and analyze data using a computerized tracking system
  • None of the above.
7 From the list below, which response reflects your experience communicating issues effectively with peers and upper level management? Answer to this question is required
  • I have not had education, training or experience performing this task.
  • I have taken one or more classes in communication studies or journalism but I have not yet performed the task above on the job.
  • I have communicated issues effectively with peers and upper level management under close supervision from a manager or senior employee.
  • I have communicated issues effectively with peers and upper level management regularly and independently in my job.
  • I have communicated issues effectively with peers and upper level management. Other individuals in my field consult me for my expertise. I have trained others in my field.
8 Which of the responses below reflect your experience communicating written information in a succinct and organized manner. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have taken one or more classes in English/writing skills but I have not yet performed the task above on the job.
  • I have communicated written information in a succinct and organized manner in the performance of my duties.
  • I have communicated written information in a succinct and organized manner regularly and independently in my job.
  • I am considered an expert communicating written information in a succinct and organized manner. I have trained others in my field.
9 Do you have experience reviewing and interpreting agency policy directives and regulatory information affecting the work of the office or program area? Answer to this question is required
  • Yes
  • No
10 Please indicate your highest level of experience utilizing the correct grammar and required formats in writing and editing information. Answer to this question is required
  • I have performed grammatical corrections of my own work in relation to the preparation of final documents (e.g., regular correspondence, internal and external memoranda, reports, etc.).
  • I have received post-high school instruction and/or training in the functions, but have not performed them on the job.
  • I have prepared draft documents and/or routine correspondence such as responses for common requests or questions.
  • I have reviewed outgoing correspondence for correct grammar, spelling, punctuation, capitalization, and format.
  • I have reviewed the work of others for grammatical accuracy, proofreading formal documents (e.g., congressional correspondence, legal documents, formal papers, etc.).
  • None of the above.
11 Select your experience developing and reviewing a variety of incoming and outgoing correspondence. Answer to this question is required
  • I have reviewed, routed, and controlled all incoming and outgoing correspondence.
  • I have independently reviewed outgoing correspondence for consistency and accuracy with established practices and procedures.
  • I have handled incoming correspondence with considerable judgment due to its variety, nature, and sensitivity.
  • I have accurately composed correspondence and reports related to information requests.
  • I have ensured that requirements for sensitive materials are accurately followed when applicable.
  • None of the above.
12 Select the response(s) that best describes your experience managing, prioritizing, and monitoring business mail and correspondence. Answer to this question is required
  • I have maintained and updated an electronic database to monitor and prioritize outstanding and upcoming documents.
  • I have used an electronic database to review and file completed documents.
  • I have maintained and updated a paper file system to track outstanding and upcoming documents.
  • I have updated an electronic database for use by others who prioritize outstanding and upcoming documents.
  • None of the above.
13 Which of the following duties have you performed as a regular, recurring part of your job? Please select all that apply. Answer to this question is required
  • Drafted replies to technical inquiries for information on complex aspects of administrative programs.
  • Composed routine documents or correspondence. Proofread or edited non-technical writing of others, such as edited internal memos for format, grammar, spelling, and typographical errors.
  • Composed correspondence involving day-to-day information, such as answering customer emails.
  • Collected information for entry in various database systems.
  • Coordinated a variety of activities, office work, and administrative functions.
  • None of the above.