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Vacancy Details


Announcement Number:
Hiring Agency:
District of Columbia Courts
Position Title:
Branch Manager
Open Period:
09/05/2018 - 09/19/2018


JS - 0301 13
USD $96,970 - USD $126,062
Work Schedule:
Full-time - Permanent
Promotion Potential:
Duty Location(s):
Washington DC, DC, US
Telework Eligible:
For More Info:
T. Morris


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.
Security Clearance Required:
Appointment Type
Appointment Type Details:
Marketing Statement:
"Open to All, Trusted by All, Justice for All."  The District of Columbia Courts (the Courts) consist of the Court of Appeals, the Superior Court, and the Court System. The Courts constitute the Judicial Branch of the District of Columbia Government and is separate and distinct from the Executive and Legislative Branches.  The Courts' strong judiciary and workforce are its most important assets in providing high quality justice and service to the public.

This position is located in the Administrative Services Division.  The incumbent serves as the Manager of the Office Services Branch. The Office Services Branch includes:  Administrative Services’ Information Center, Mail Service, Help Desk, Supply Store, Warehouse, Asset Management, Fleet Management, Records Management and the Graphics and Reproduction Unit.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Occasional Travel

Travel throughout the DC Courts campus and the Court's warehouse in Cheverly, MD



As the Branch Manager, the incumbent is responsible for performing the following duties:

  • Supervises and provides direction to the staff in the Information Center, Mail Operations, Inventory Records Management, Inventory Supply Management, Moves and Set-ups, Help Desk Call Center, Warehouse Operations, and Graphics and Reproduction.

  • Oversees the management of the Courts’ vehicle fleet operations to include the planning and coordination of quality inspections, title and registration, routine maintenance, repairs and emergency services and uses fleet management software to track and monitor the various aspects of fleet and driver operations.

  • Plans work schedules and assignments. Oversees attendance and leave requests.

  • Resolves employee complaints, implements limited disciplinary actions and recommends more severe disciplinary actions to the Administrative Officer.

  • Directs on-the-job and cross training for employees and drafts the performance plans and prepares the formal evaluation of employee performance. 

  • Initiates a wide range of procurement actions and serves as the Contracting Officer’s Technical Representative (COTR) for a number of supply, inventory, and service contracts.

  • Develops policies and procedures and other written communication for the branch and coordinates the flow of information between Divisions.

  • Prepares the Branch’s operating budget for inclusion in the division’s annual budget requests.

  • Determines best practices, business processes for efficient and effective customer service. 

  • Provides oversight of branch staffing and logistics to ensure effective operations and a safe work environment.

Qualifications and Evaluations


To qualify for this position, you must submit the following:

  1. Resume

  2. Completed Vacancy Questionnaire

  3. Documentation /Proof of Education (e.g. copy of college transcript or degree) 

  4. Professional References

  5. Copy of Driver's License

All required documentation must be received by the closing date of the announcement.

Key Requirements:
  • A background and security investigation is required.
  • A probationary period of one (1) year must be successfully completed.
  • Motor Vehicle Operator's Permit/Driver's License
  • Education Requirements:
    To qualify based on education, upload copy of your college transcript or degree. The transcript must show the name of the college or university, your name, the list of courses with credit hours, major(s), and grade-point average or class ranking.

    Foreign Education: Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education to meet the above requirements.

    Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the basic qualification requirements.  Answers submitted in the questionnaire must be supported on your resume.

    Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

    MINIMUM QUALIFICATIONS: A bachelor's degree and five (5) years of experience in supply operations, fleet management, and records  management in an office, public service agency, court, or legal environment plus at least two (2) years of experience as a manager.

    The incumbent must have and maintain a valid motor vehicle operator's permit/license. Please submit a copy of your Driver's license with your application.
    Graduation from the Courts’ Management Training Program may substitute for one (1) year of supervisory experience. You must provide documentation of your management training with your application. i.e. copy of certificate.

    Proof of education must be provided with application. 
    *Applicants please be advised that your resume must clearly describe your relevant experience and that you meet the minimum qualifications or you will not be determined qualified for this position. 

    Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required.  If you are selected for the position, a criminal history records check will be conducted.  

    Benefits and Other Info

    Agency Benefits:

    The District of Columbia Courts is an independent agency of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs:  Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

    Please click on the following for more information about these benefits:

    The DC Courts leave policy is as follows:

    Annual Leave:  New full-time employees earn four (4) hours of annual leave each two week pay period. After three years of service this increases to six (6)hours every two weeks, and at 15 years it increases to eight(8)hours every two weeks. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.

    Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave every two weeks. This leave can be accrued without limit.

    In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as commuter transit benefit subsidy, for a maximum of $150 a month. There are 27 pay periods in 2018.

    Other Information:
    This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

    Please note there is a mandatory one year probationary period for all non-judicial new employees.

    All required information must be received by the vacancy announcement closing date.

    How to Apply

    How to Apply:
    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

    To process your application successfully, DC Courts encourages applicants to use Internet Explorer (IE) 9 or IE 10 since these are web browsers supported by our system.
    Required Documents:

    1. Resume

    2. Completed Vacancy Questionnaire

    3. Documentation /Proof of Education (e.g. copy of college transcript or degree) 

    4. Professional References

    5. Copy of Driver's License

    Next Steps:

    Once your completed application is received, your qualifications will be evaluated.  The qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.