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Vacancy Details


About

Announcement Number:
ASD-2019-0004
Hiring Agency:
District of Columbia Courts
Position Title:
Information Receptionist (Bilingual/Spanish)
Open Period:
03/11/2019 - 03/25/2019

Format MM/DD/YYYY

Series/Grade:
JS - 0303 06
Salary:
USD $41,369 - USD $53,774
Work Schedule:
Full-time - Full-time
Promotion Potential:
JS-06
Duty Location(s):
2 Vacancy in

Washington DC, DC, US
Telework Eligible:
No
For More Info:
Geoff Atchison
202-879-0496
jobs@dcsc.gov

Overview

Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
United States Citizens or individuals lawfully admitted for permanent residency or authorized by the United States Citizenship and Immigration Service to work in the United States.
Security Clearance Required:
Other
Appointment Type
Permanent
Appointment Type Details:
Permanent
Marketing Statement:
"Open to All, Trusted by All, Justice for All."  The District of Columbia Courts (the Courts) consist of the Court of Appeals, the Superior Court, and the Court System. The Courts constitute the Judicial Branch of the District of Columbia Government and is separate and distinct from the Executive and Legislative Branches.  The Courts' strong judiciary and workforce are its most important assets in providing high quality justice and service to the public.
Summary:

This position will work in the Superior Court of the District of Columbia. It is the initial contact for government and corporate officials, foreign dignitaries, attorneys, witnesses, defendants, plaintiffs and the general public.

Supervisory Position:
No
Relocation Expenses Reimbursed:
No
Travel Required:
Not Required

Duties

BRIEF DESCRIPTION OF DUTIES



  • Assists the supervisor in the daily operation of the Information Office of the Superior Court

  • Provides information, telephonically and in person, regarding daily Court calendars, judicial courtroom assignments and location of various Court offices and divisions

  • Provides Court related information, telephonically and in person, to government officials, general public, foreign dignitaries, corporate officials, attorneys, witnesses, defendants, plaintiffs and visitors

  • Uses a computer to research and provide answers to inquiries from the public (i.e. status of a case or record, etc.)

  • Brings unusual conduct or behavior of visitors to the attention of security personnel and refers accidents or sudden illness to the Health Unit

  • Possesses a calm, clear and distinctive voice to operate the Court’s paging system

  • Maintains a record of requests from courtroom staff pertaining to the paging of attorneys

  • Provides Spanish interpretations and translations for respondents, litigants and the public


Must speak, interpret, read and write English and Spanish fluently.


The starting salary will be a Grade 6, step 3/$44,126 unless currently in the Federal Government or DC Government.

Qualifications and Evaluations

Requirements:

To qualify for this position, you must submit the following:
1. Resume
2. Completed Vacancy Questionnaire
3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcript or degree)
4. List of professional references

All required documentation must be received by the closing date of the announcement.

Key Requirements:
  • A probationary period of one (1) year must be successfully completed.
  • Background and security investigation are required.
  • Must speak, interpret, read and write English and Spanish fluently.
  • Education Requirements:

    To qualify based on education, upload copy of your college transcript or degree. The transcript must show the name of the college or university, your name, list of courses with credit hours, major(s), and grade-point average or class ranking.

    Foreign Education: Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education to meet the above requirements.

    Evaluations:

    Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the basic qualification requirements. Answers submitted in the questionnaire must be supported on your resume.


    Qualified candidates will be contacted for clerical testing. In addition, you will be tested on your ability to speak, read and write Spanish.


    Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.

    Qualifications:

    MINIMUM QUALIFICATIONS: High-school diploma or GED plus two (2) years of clerical or administrative experience in a fast-paced environment. Experience working on a computer with a Windows operating system is required.

    Documentation of education (copy of HS diploma, GED certificate, or college transcript or degree) must be submitted with your application or your application will not be considered.


    The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.

    Must speak, interpret, read and write Spanish and English fluently.



    Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required.  If you are selected for the position, a criminal history records check will be conducted.  

    Benefits and Other Info

    Benefits:
    Agency Benefits:

    This is not a federal position.

    The District of Columbia Courts is an independent agency of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs:  Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

    Please click on the following for more information about these benefits:

    http://www.opm.gov/Insure/health/enrollment/new_employees.asp

    The DC Courts leave policy is as follows:

    Annual Leave:  New full-time employees earn four (4) hours of annual leave biweekly. After three years of service this increases to six (6) hours biweekly, and at 15 years it increases to eight (8) hours biweekly. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.

    Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave biweekly. This leave can be accrued without limit.


    In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as a commuter transit benefit subsidy. There are 26 pay periods in the year.

    Other Information:

    This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

    Please note there is a mandatory one year probationary period for all non-judicial new employees.

    All required information must be received by the closing date.

    How to Apply

    How to Apply:
    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

    To process your application successfully, DC Courts encourages applicants to use Internet Explorer (IE) 9 or IE 10 since these are internet browsers supported by our system.
    Required Documents:
    1. Resume
    2. Completed Vacancy Questionnaire
    3. Documentation /Proof of Education (e.g. copy of HS diploma, GED certificate, college transcripts or diploma)
    4. List of professional references
    Next Steps:

    Once your completed application is received, the qualified candidates will be referred to the hiring manager for further consideration and possible interview. Qualified candidates will be contacted for clerical testing. In addition, you will be tested on your ability to speak, read and write Spanish. All applicants will be notified of the final outcome.