U.S. DEPARTMENT OF THE INTERIOR
BUREAU OF LAND MANAGEMENT

Vacancy Details

Grade: 03

1 I qualify for the GS-3 level because: Answer to this question is required
  • I have six (6) months of general experience.
  • I have completed one (1) academic year of post-high school study. I will provide a copy of my college transcript.
  • I have a combination of the experience and education described above. I will provide a copy of my college transcript.
  • I do not have the education or experience described above.
2 Select the statement that best describes your experience with office computer software. Answer to this question is required
  • I use and am proficient in the use of a variety of office computer software, to include most the features in word processing, spreadsheet, database management, and other applications.
  • I use and am proficient in the use of most of the features in one to two basic office computer software, such as in word processing, spreadsheet, database management, and other applications.
  • I use and am proficient in the use of most features associated with a word processing software application (e.g., mail merge, tables, database sorting, etc.).
  • I use a word processing software application for basic typing.
  • I have little to no experience with office computer software.
3 Which of the following statements best describes your ability to complete routine or procedural tasks. Answer to this question is required
  • I am organized, and thrive on maintaining accurate, up to date and properly documented files and records. I am effective in completing routine or monotonous tasks.
  • I am organized and complete my work even if many of the tasks are routine and require a significant attention to detail.
  • I complete work that is assigned to me; however, I rely on my supervisor to provide me with daily direction.
  • I have difficulty remaining focused on routine tasks that present little to no challenge.
4 Select the statement that best describes your experience inputing monies received into a collections and billing system. Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, with close supervision from supervisor or senior employee.
  • I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.
  • I have supervised performance of this task and/or I have trained others in performance and/or am normally consulted by others as an expert for assistance in performing this task.
5 Select the statement that best describes your level of experience in processing time and attendance records for submission to the payroll office: Answer to this question is required
  • I have not had education, training or experience in performing this task.
  • I have had education or training in performing this task, but have not yet performed it on the job.
  • I have performed this task on the job, with close supervision from supervisor or senior employee.
  • I have performed this task as a regular part of the job, independently and usually without review by supervisor or senior employee.
  • Work in this field has been a central or major part of my job. I have routinely performed the work and I have trained others in performance of this work and (or) others have consulted me as an expert for assistance in performing this work.
6 Select the statement that best describes the skills you routinely apply in a team setting: Answer to this question is required
  • I have not typically had, or job conditions did not allow, frequent or regular interactions with other employees and/or supervisors within a team setting.
  • I have occasionally interacted with and relayed information to co-workers and supervisors within a team setting.
  • I have frequently interacted with and relayed information to co-workers and supervisors within a team setting.
  • I have frequently interacted with and relayed information to co-workers and supervisors within a team setting. In situations such as shifts in priorities and work assignments resulting from unexpected events, I have evaluated priorities and objectives and provided the team with advice.
7 Select the statement that best describes your ability to effectively communicate orally. Answer to this question is required
  • I have routinely provided persuasive and concise oral presentations to high-level management. Presentations often involved complex, controversial issues with the need to obtain buy-in and support for corporate policy and initiatives.
  • I have provided concise oral presentations to senior management in order to relay new information on corporate initiatives and policies or to provide a status of actions or projects.
  • I have provided oral presentations to mid-level management and employees in order to relay information.
  • I have provided oral presentations.
  • I have not made oral presentations.
8 Select the statement that best describes your experience assisting customers using an office telephone. Answer to this question is required
  • I listen to short, simple messages to hear and provide basic facts; ask questions to verify the spelling of names and accuracy of phone numbers or other readily available factual information.
  • I listen to moderately detailed information and ask questions to understand the callers need; explain general procedures. Referrals made and information provided differ depending on the callers needs.
  • I listen to long messages to acquire detailed information about a complex subject; recognize incomplete messages/information; ask for clarification and suggest other sources of specific information applicable to the nature and subject of the inquiry.
  • None of the above.
9 Select the statement that best describes your ability to communicate effectively in writing. Answer to this question is required
  • I have routinely provided persuasive and concise written reports, studies, policies, memoranda and other correspondence to high-level management. This correspondence often involved complex, controversial issues with the need to obtain buy-in and support for corporate policy.
  • I have provided concise written reports, studies, memoranda and other correspondence to senior management in order to relay new information on corporate initiatives and policies or to provide a status of actions or projects.
  • I have provided written reports, studies, memoranda and other correspondence to mid-level management and employees in order to relay information.
  • I have written routine correspondence.
  • None of the above.

Grade: All Grades

1 I consent to the release of information about my ability and fitness for Federal employment by employers, schools, law enforcement agencies, and other individuals and organizations to investigators, human resource specialists, and other authorized employees or representatives of the Federal Government. I understand that for some other sources of information, a separate specific release may be needed, and I may be contacted for such a release at a later date. Answer to this question is required
  • Yes
  • No
2 By responding to this question, you acknowledge that you have reviewed the Required Documents section of this announcement to determine which documents, if any, you need to provide in support of this application. Answer to this question is required
  • Yes
  • No
Ensure that your resume clearly supports the answers you have provided in the questionnaire portion of this vacancy announcement.
3 I have read the "How to Apply" & "Required Documents" sections and understand that failure to submit any required documents may result in my being found not qualified. Answer to this question is required
  • Yes
  • No
4 I have been accepted or I am currently enrolled at least half-time in a degree seeking program in an accredited high school, technical or vocation school, 2-year or 4-year college or university, graduate or professional school. Note: Half-time enrollment as it is defined by your academic or learning institution. Answer to this question is required
  • Yes
  • No
5 Select the tasks you have performed using office equipment. Answer to this question is required
  • Receive, sort, distribute and process incoming/outgoing mail using postage meters and scales.
  • Maintain automated production schedules and control records using a desktop computer.
  • Set up and operate copier/duplicating equipment.
  • Program and operate an electronic networked printing system.
  • Convert electronic files to PDF format.
  • Use computer image processing features (i.e., scaling, cropping, cut and paste functions) to edit and clean-up text and images.
  • Use a computer for desktop publishing.
  • Uses a computer or word processor to create, edit, print, retrieve, or manipulate files.
  • Diagnose equipment failure and perform routine maintenance on office equipment.
  • Make copies, collate and/or bind documents.
  • None of the above.
6 Select the clerical tasks that you have performed on the job: Answer to this question is required
  • Mail copies of documents using a mailing list.
  • Take and deliver phone messages.
  • Schedule conference rooms.
  • Maintain public notices and informational material for public display.
  • Maintain mailing list by posting changes to routing and addresses.
  • Maintain office records using a systematic process of filing procedures.
  • None of the above.
7 Indicate all of the following records management tasks you have performed on the job: Answer to this question is required
  • Conduct record searches and coordinates release of records in response to Freedom of Information Act (FOIA) requests in accordance with policies, regulations and the FOIA statute.
  • Maintain files of records according to records policy & procedures.
  • Disposes of files of records according to records policy & procedures.
  • Review and audit records for accuracy and completeness according to procedures and standards.
  • Ensure integrity of records in accordance with policies and guidelines.
  • Respond to requests for confidential or sensitive documents incompliance with Privacy Act regulations.
  • None of the above.
8 Identify the documents processing duties you have performed on the job: Answer to this question is required
  • Perform initial review of incoming documents and correspondence to determine disposition.
  • Check documents for date received and/or sufficiency of copies.
  • Check forms for completeness and submission of supporting documents.
  • Maintain document log and/or tracking system.
  • Retrieve missing or supplemental information from multiple sources to complete a file.
  • Assemble correspondence for signature and distribution.
  • Sort and file documents and attachments.
  • Assemble technical data for a case files.
  • Route case files to appropriate personnel for action.
  • Initiate and maintain a future action suspense system for follow-up action.
  • Review outgoing correspondence for grammatical accuracy.
  • None of the above.
9 Identify the following office communication tasks you have performed on the job: Answer to this question is required
  • Answer routine questions from internal and external customers.
  • Brief internal and external customers on a variety of services.
  • Make presentations in front of internal and external groups.
  • Advise management on the practical and technical aspects of office administration.
  • None of the above.
10 Identify the office functions you regularly perform in your work. Answer to this question is required
  • Review correspondence prepared by others for correct grammar, construction, and format.
  • Maintain an office calendar.
  • Make office appointments.
  • Prepare office presentations.
  • Prepare spreadsheet reports.
  • Greet visitors
  • Screen visitors
  • Make arrangements for meetings and conferences
  • Maintain office timesheets
  • Prepare travel arrangements for 2 to 5.
  • Oversee office administrative procedures
  • Prepare complex reports containing many attachments
  • Make arrangements for conferences and meetings for more than 50 attendees
  • Make arrangements for meetings and conferences for up to 50 attendees
  • Prepare travel arrangements for teams of employees going a variety of locations
  • Answer and direct incoming phone calls.
  • Establishes office procedures for handling clerical processes
  • Receives and distributes mail
  • Make small purchases of office supplies and equipment
  • Is a principle timekeeper
  • Is an accountable property custodian
  • Establish and maintain a tracking system of important assignments, recurring commitments, due dates
  • None of the above
11 Identify which of the following tasks you have performed related to processing mail: Answer to this question is required
  • Prepare outgoing mail for shipment.
  • Determine most cost-effective methods for shipment
  • Receive and distribute incoming mail.
  • Review incoming mail to determine if there are requests for Freedom of Information Act or Privacy Act information and route accordingly.
  • Send facsimiles and distribute facsimiles to staff addressees.
  • None of the above.