After the vacancy closes, a review of your application will be made to ensure you meet the basic qualification requirements. Your rating will be based on your responses to the Job Specific Questionnaire and the information stated in your resume. If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. In addition, interviews may be conducted for this position. The interviews may be conducted on a pass/fail basis or may be scored. The job specific questions relate to the following knowledge, skills and abilities required to do the work of this position:
KSA 1-Ability to communicate effectively in order to present information in easy to understand formats.
KSA 2-Ability to operate general office equipment such as fax machines, copiers, and multi-line telephone systems.
KSA 3-Knowledge of general office and/or clerical work such as providing customer service and handling both incoming and outgoing mail.
KSA 4-Knowledge of automated collection and billing systems, as well as knowledge of all proper procedures and Treasury regulations for handling sales and receipt of funds.
KSA 5-Ability to use various types of computer programs to maintain and retrieve information from automated applications/data systems.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
To qualify at the GS-05 level you must meet one of the following:
Specialized Experience: Applicants must possess one (1) full year of specialized experience at or equivalent to the GS-04 level that equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of an Administrative Support Assistant. Specialized experience includes performing clerical duties such as establishing and maintaining office files and records; receiving and referring telephone callers and visitors to the appropriate staff member; opening, logging, and determining the distribution of mail; and using a computer to perform administrative duties such as typing, scanning documents, and data entry. OR Education: Applicants may substitute education for the experience required for the GS-05 level. Four (4) years above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: Applicants may also combine education and experience to qualify at the GS-05 level. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience.
NOTE: If you are basing all or part of your experience on education, you must submit your college transcript(s) showing hours and grades from an accredited college or university. This education must have provided you the knowledge, skills, and abilities necessary to do the work.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must contain enough information to show that you meet the specialized experience as defined in the announcement. In addition, your responses to the questions must be adequately reflected in your resume.